Papa Johns Pizza

3.6
246 reviews
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Business Details

8402 US HIGHWAY 42, Florence, KY
41042, United States
(859) 283-9999
https://locations.papajohns.com/united-states/ky/41042/florence/8402-us-highway-42?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Florence, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Florence pizza for any occasion. Call us for pizza delivery in Florence or stop by 8402 US HIGHWAY 42 for carryout to order the best pizza in Florence, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
8402 US HIGHWAY 42, Florence, KY
41042, United States

Hours

Reviews

3.6
246 reviews
5 stars
114
4 stars
44
3 stars
22
2 stars
12
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude or unhelpful interactions.

Food Quality

Mixed reviews on food quality; some customers enjoyed the pizza while others complained about cold, poorly made, or incorrectly topped pizzas.

Delivery Issues

Numerous complaints about late deliveries, incorrect orders, and unresponsive customer service during delivery.

Customer Experience

Several customers highlighted positive experiences with specific staff members, but many expressed frustration with overall management and order handling.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to dissatisfaction among customers.
  • GM
    Greg Miller
    Nov 5, 2025
    5.0
    Arianna was a pleasure to do business with greeted me with a smile on her face and keep it the whole transaction. Pizza was hot and ready when I got there
  • WO
    Wanda Owens
    Jun 30, 2025
    5.0
    Fresh and hot
  • PS
    Phillip Swinnea
    Jan 20, 2025
    1.0
    disrespectful store lazy and rude people that answer the phone DO NOT GO HERE TERRIBLE services and will not deliver food after you place order at 300pm for 6pm then idiots that work there then call you and say we cant deliver to you and its 545pm when they call stay away from this store then the work who answers phone hangs up right on me disgusting place
  • JK
    Josh Knipp
    Jun 28, 2020
    1.0
    Really love the pizza hate the fact that you call the number and you get Somebody taking your order that you can’t hardly understand and try to upsell you on everything and you tell him 3times you don’t want anything else and they still ask you more questions so I just finally gave up and hung up and went somewhere else
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Florence, KY?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.

Can I order carryout from Papa Johns Pizza, and what are the pickup hours?

Yes, you can order carryout with pickup hours Monday through Thursday and Sunday from 10:00 AM to 10:45 PM, and on Friday and Saturday until 11:45 PM.