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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.6
(1041 reviews)

Business Details

7150 Houston Road, Florence, KY
41042, United States
(859) 371-9010

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Florence is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
7150 Houston Road, Florence, KY
41042, United States

Hours

Reviews

3.6
1,041 reviews
5 stars
436
4 stars
224
3 stars
119
2 stars
87
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unhelpful staff, with several instances of incorrect orders and poor customer service experiences.

Food Quality

While some customers enjoyed the food, many expressed disappointment with portion sizes, food temperature, and overall quality, citing issues like stale bread and cold soup.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions in the bathrooms.

Pricing Concerns

Several customers felt that the prices were too high for the quality and portion sizes of the food, leading to dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and enjoyed specific menu items, indicating that there are positive experiences to be had.
  • JM
    Julie Miller
    Feb 22, 2026
    5.0
    Best friendly service coffee and food was good
  • JM
    Joshua Miller
    Feb 13, 2026
    5.0
    Potato soup was amazing
  • IS
    Isa Seal
    Feb 1, 2026
    1.0
    Came to get a french dipper because I just had one a few weeks ago and was craving it again. I didn’t see it on the menu so I asked if they still had it. The guy taking my order told me they still had it, so I ordered a whole one. Paid $28 for a whole sandwich and a bowl of mac and cheese for my boyfriend. My sandwich comes out and there’s no dip with it. My boyfriend went to the counter to tell them we were missing the dip, where they tell him they don’t have the french dipper anymore and they gave me something different. I also only got half of the sandwich after paying for a full. So they didn’t even inform me that they were giving me a different sandwich and I didn’t get the right portion amount. This was my first time coming here and I’m definitely never coming back.
  • MH
    Mikey Hehman
    Jan 14, 2026
    5.0
    Went there to get a grilled cheese sandwich and tomato soup. One of the workers was in the lobby area with a drink in his hand where he saw me and instantly came up to take my order. He was very polite the food was so good! I definitely will be coming back. Also I didn’t have to wait long for my food either.
  • TF
    Tyler Ford
    Dec 19, 2025
    5.0
    Truly have to give this GM a major props. I’m not sure if her directors read these however the pastry’s I ordered were perfectly made. Coming from a Training GM I truly value managers who care about operational success. And have a true passion for what they do. Thanks Team Florence for taking action in keeping the Panera bread Vision alive! 🍞 🥖 🥯

Frequently Asked Questions About Panera Bread

Does Panera Bread in Florence accept reservations?

No, Panera Bread in Florence does not accept reservations.

What are the operating hours of Panera Bread in Florence?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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