Business Details
About
Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Florence off Mall Road in front of Costco.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.1
3,671 reviews
5 stars
2,032
4 stars
828
3 stars
362
2 stars
191
1 star
258
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and attentive service from staff, with several specific mentions of exceptional servers.
Food Consistency
While many reviews highlighted delicious food, there were notable complaints about inconsistency in food quality, particularly with steaks and sides.
Atmosphere
The restaurant atmosphere was generally described as friendly and welcoming, although some reviews mentioned cleanliness issues.
Value for Money
Several customers felt that the food was overpriced for the quality received, with mixed opinions on portion sizes and meal value.
- CMChristian Moates1 day ago1.0I have tried this place several times. Still to this day I cannot think of a more terrible experience than this. Was told 45 mins wait, an hour and a half later we finally got called. Took 15 mins before our server finally showed up, and an hour wait on the food. Food was not good, maybe the experience soured it . I could get offered $500 and I don’t think I would still go back. Just not good. I’m not one to leave bad reviews either. I just had a very bad experience.
- DNDiana NiceleyJan 2, 20265.0I visit the Florence, Ky location several times a month. The customer service is top notch. Even the manager on duty will come around asking how things are. It's def a very friendly atmosphere. The servers do a great job and even remember your name after a few visits. Highly recommend.
- SLScott LeeDec 24, 20255.0We were hours late getting to the Outback Steak House (on Mall Rd in Florence Ky) due to a female friend. We showed up 30 minutes before closing and the staff made sure we knew that it was not a problem for them. From the greeters/host to server and cook, everything was above our expectations. Friendly, professional and knowledgeable staff, excellent food, very clean comfortable facility and atmosphere. Highly recommended.
- WEWhitney EldridgeDec 19, 20255.0Big thank you to Rebecca! You made my boys bday great and even didn't mind when we added a guest. We always chose this one to go to because you are always so amazing no matter how busy. The food is always spot on too! Everyone from the manager to kitchen runners thank you!
- BDBradley DawesDec 14, 20255.0I had a birthday gift card I've been waiting to spend and our server, Christian C, made everything perfect. The food was impeccable and met our expectations of what we had been looking forward to. Our steak was cooked right to our order and the 3-course deal is great. We even got a decent-sized take home meal with bread and a salad for just $12 extra which was a good deal. The atmosphere was great and everyone we talked to was friendly and helpful. This is a great location. Thanks.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the Outback Steakhouse Florence location hours?
We are open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM.
Does Outback Steakhouse offer a happy hour? If so, when?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
What types of payment does Outback Steakhouse accept?
We accept American Express, Android Pay, Apple Pay, Cash, Mastercard, and Visa.
Does Outback Steakhouse offer gluten-free menu options?
Yes, we have several menu items suitable for gluten intolerance. You can view the gluten-free menu on our website.
What kind of dining attire is recommended at Outback Steakhouse?
Our attire is casual, so feel free to dress comfortably.
What pickup and delivery services does Outback Steakhouse offer?
We offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Does Outback Steakhouse have outdoor seating and is it family-friendly?
Yes, we have outdoor seating and welcome families and children. We also offer high chairs and wheelchair-accessible seating.
Where is Outback Steakhouse Florence located?
We are located at 8030 Mall Road, Florence, KY 41042, in front of Costco.
What nearby places can I visit before or after dining at Outback Steakhouse in Florence?
Nearby places include Chick-fil-A for a quick snack, Planet Fitness if you're interested in a workout, and the Ritz Ballroom if you'd like to shop for furniture. You can conveniently visit these spots around your meal.
How can the nearby Costco help me when visiting Outback Steakhouse?
Our Outback Steakhouse is located in front of Costco on Mall Road, making it easy to combine your grocery shopping with dining conveniently in one trip.