Brand Certified
McDonald's
3.4(2511 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
6726 Dixie Highway, Florence, KY
41042, United States
Certified by McDonald's • Mar 01, 2026
(859) 282-9604
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
2,511 reviews
5 stars
827
4 stars
521
3 stars
468
2 stars
248
1 star
447
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude staff and poor customer service, particularly from management.
Order Accuracy
A significant number of reviews mentioned incorrect orders and missing items, leading to customer frustration.
Speed of Service
Many customers noted that the service was slow, especially in the drive-thru, with long wait times reported.
Food Quality
Feedback on food quality was mixed, with some customers receiving fresh and hot food while others complained about cold or poorly prepared items.
Cleanliness
Several reviews highlighted issues with cleanliness in the dining area and restrooms.
- DFDonna Blum FaheyFeb 13, 20265.0Went through the drive-through. Not a long wait
- JLJ LFeb 3, 20261.0Sat in the driveway thru for 16 minutes before they started taking orders no one was ahead of the line 23 minutes for 3 cars to order and get the food most dysfunctional mcdonalds I've ever been thru
- JRJohn RavenFeb 3, 20261.0Went through the drive thru, was asked to pull forward to a spot while fries were being prepare which was fine. After 20 minutes and seeing multiple cars that came after us receive their food I asked where’s ours was. They asked for our order and had to remake the entire order. I wasn’t upset things happen but we did not get one apology for the mistake, the worker simply handed us the food and walked away without a word.
- MCMatt CampbellJan 27, 20264.0Better good than most in the area
- KKKimJan 22, 20261.0Placed a breakfast order for a coworkers birthday and didn't receive the entire order. Called McDonald's and was told we could come pick it up! Obviously we would have done that in the first place if it was an option. How about being smart enough to check the orders BEFORE you hand them out AND attempt to make it right with the customer. Manager on the phone was COMPLETELY RUDE. Won't be back. Too many other options.
Frequently Asked Questions About McDonald's
What are the McDonald's Florence KY location's regular dining hours?
This McDonald's location is open for dining from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 4:00 AM to midnight on Friday and Saturday.
When is the drive-thru service available at this McDonald's?
The drive-thru is open from 5:00 AM to midnight Monday through Friday and Sunday, and from 4:00 AM to midnight on Saturday.
What hours does McDonald's offer delivery service?
Delivery is available daily from 5:00 AM to 12:30 AM.
Which payment methods are accepted at McDonald's Florence KY?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer drive-thru and mobile ordering services?
Yes, this location offers drive-thru, curbside pickup, delivery including same-day and no-contact delivery, mobile ordering, and WiFi services.
How can I place an order online or through an app for McDonald's Florence KY?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple's App Store and Google Play Store.
Where is this McDonald's located?
It is located at 6726 Dixie Highway, Florence, KY 41042, United States.
Are there any nearby fitness facilities around McDonald's Florence KY?
Yes, Hypuro Fit is a nearby gym and fitness trainer location, perfect for a workout before or after your McDonald's visit.
What fast food options are near this McDonald's besides itself?
Nearby fast food options include Taco Bell, Papa Johns Pizza, and Dunkin', giving you a variety of dining choices in the area.
Are there any postal or banking services near McDonald's Florence KY?
Yes, nearby postal services include the US Post Office and United States Postal Service. For banking, Northern Kentucky Federal Credit Union and PNC Bank are close by, helpful for errands before or after your meal.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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