Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,496 reviews
5 stars
823
4 stars
519
3 stars
467
2 stars
243
1 star
444
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-thru, with long wait times for food.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers often receiving the wrong items or missing components.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers praising individual employees while others criticized management and overall service demeanor.
Food Quality
There were complaints about food quality, including cold items and poorly prepared meals, although some customers noted fresh and hot food on occasion.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, impacting the overall dining experience.
- TNThnkfl478 N1 day ago4.0Great place, but I ordered a frappe and didn’t get it. Told to go through the app to get a refund. It’s like an act of Congress. Very inconvenient!!! 🙄 The restaurant itself is great though. Just an inconvenient process to get a refund through the chain though!
- ADAnthony DietrichNov 11, 20253.0Mcdonalds
- CHChristina HumphreysOct 23, 20251.0If I could give it a zero star I would it's bad enough they don't open on time daily due to employee shortage but they also are not giving out game pieces to monopoly game it's Oct 23 and this game goes way into Nov. The large drinks don't have the game piece when asked why they tell you we didn't get any sent in I said u don't have your own game pieces that you advertise she said our corporate office told us to say that ... what !!! Are you serious this game has already been apart of a huge scam years ago and now I see why I'm sorry but some people only buy certain items like large drinks for the game piece there is no posting stating they are out of game pieces they Judy allow u to buy and hope your ok with what corpate told them to say... despicable business so if your looking for great service or game pieces pass this one up st this point pass them all up if that ones corporate told them to tell their costumers that then I would imagine the others local are under the same corporate. The response below from McDonald's is a joke their idea of looking into this further was emailing me a long descripted step by step on how to play the game ans use the app which I obviously already know how to play and us3 the app.. lol what a complete joke if I could post the email with this I would ..
- KRKandi ReynoldsOct 22, 20253.0Drive thru is not fadt so if your in a hurry You may want something easier
- KSKatessa SimmonsOct 11, 20251.0This place is a nightmare. The only thing nice to say about it is that most of the people are pretty nice. Came in for TWO plain cheeseburgers and I’ve waited 25 minutes. I wish I was exaggerating. They told me it wasn’t up yet but I’m watching numerous people get orders who came in after me. Then they come out looking like this. If it was just once then fine. I get it mistakes happen but it is something with this place every time I come in
Frequently Asked Questions About McDonald's
What are the McDonald's Florence KY location's regular dining hours?
This McDonald's location is open for dining from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 4:00 AM to midnight on Friday and Saturday.
When is the drive-thru service available at this McDonald's?
The drive-thru is open from 5:00 AM to midnight Monday through Friday and Sunday, and from 4:00 AM to midnight on Saturday.
What hours does McDonald's offer delivery service?
Delivery is available daily from 5:00 AM to 12:30 AM.
Which payment methods are accepted at McDonald's Florence KY?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer drive-thru and mobile ordering services?
Yes, this location offers drive-thru, curbside pickup, delivery including same-day and no-contact delivery, mobile ordering, and WiFi services.
How can I place an order online or through an app for McDonald's Florence KY?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple's App Store and Google Play Store.
Where is this McDonald's located?
It is located at 6726 Dixie Highway, Florence, KY 41042, United States.
Are there any nearby fitness facilities around McDonald's Florence KY?
Yes, Hypuro Fit is a nearby gym and fitness trainer location, perfect for a workout before or after your McDonald's visit.
What fast food options are near this McDonald's besides itself?
Nearby fast food options include Taco Bell, Papa Johns Pizza, and Dunkin', giving you a variety of dining choices in the area.
Are there any postal or banking services near McDonald's Florence KY?
Yes, nearby postal services include the US Post Office and United States Postal Service. For banking, Northern Kentucky Federal Credit Union and PNC Bank are close by, helpful for errands before or after your meal.