Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a consistently negative experience.
Food Quality
Many reviews highlighted poor food quality, including cold, stale, or incorrectly prepared items.
Inconsistent Experience
While some customers praised friendly service and quick service, these positive experiences were overshadowed by frequent complaints about service and food.
Operational Problems
Customers noted issues with the restaurant's hours, including being closed during posted hours and frequent requests to pull forward in the drive-thru.
WO
William Osborne
1 day ago
1.0
I waited 36 minutes for a 4 pc chicken strip meal and the fries were cold. One person was in front of me.....
Crazy....
JJ
Jack
4 days ago
1.0
From the time you get in line at the drive thru to the time you receive your food is around 30 to 35 minutes?? And that's if your only 6th in line. It's like there is no help. Then the rudeness at the windows! Wow. If I hated my job this bad? I sure wouldn't take it out on customer's.
BR
Bubba Rubba
6 days ago
4.0
I eat at this location pretty often. More than I care to admit. And they’re one the better McDonalds around in my opinion. I typically go in evening/nights, and food is typically good, staff is nice. Very rarely do I have an issue. Solid Micky Ds
R4
Radbrads 420
Dec 3, 2025
1.0
The employees do nothing but fight up there every time I’ve ordered at this place. It’s been an issue. They either forget sauce or forget an item that I ordered when you call. Nobody answers all around. It seems like a whole bunch of little kids working. Morning shift is great 2nd shift sucks do better do bed
CR
Christopher Rodriguez
Dec 3, 2025
1.0
This store is like 9/10 for missing items every time I order be it delivery or pick up it makes no difference just disappointing.
What are the regular opening hours of McDonald's at 5985 Centennial Circle, Florence, KY?
McDonald's at 5985 Centennial Circle is open daily from 5:00 AM to 11:00 PM, except Sunday when it opens at 6:00 AM.
When is the drive-thru at this McDonald's available?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's location offer delivery service?
Yes, delivery is available daily from 5:00 AM to midnight except Sunday when delivery starts at 6:00 AM.
What types of payment does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What kind of services can I expect at the McDonald's on Centennial Circle?
This location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order food from McDonald's at this location via mobile apps?
You can order via the McDonald's App available on both iOS and Android through their respective app stores.
Are there any nearby fast food options close to McDonald's at 5985 Centennial Circle?
Yes, nearby fast food options include another McDonald's, KFC, and Subway, offering a variety of dining choices in the area.
If I'm visiting McDonald's, what nearby gas station can I stop by for fuel or convenience items?
Speedway gas station is nearby, providing fuel and convenience store items for your needs.
What nearby automotive services are available close to this McDonald's?
Nearby automotive services include Hammond's Service Center, Glenway Auto Center, Jake Sweeney Fiat, and Jake Sweeney Kia for repairs, sales, and maintenance.
Are there educational or childcare facilities close to McDonald's in Florence?
Yes, nearby childcare and educational facilities include Immanuel Kids Day Out Preschool, Kid's Day Out Preschool, and Boone Aire KinderCare.