Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,752 reviews
5 stars
529
4 stars
357
3 stars
346
2 stars
150
1 star
370
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of attention.
Order Accuracy
Many customers reported incorrect orders, missing items, and issues with food preparation, leading to dissatisfaction.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, with complaints about the overall quality being below expectations.
Wait Times
Customers frequently noted long wait times both in the drive-thru and inside the restaurant, often leading to frustration.
Cleanliness
Multiple reviews pointed out unsanitary conditions, including dirty tables and poor food handling practices.
- JLJoe LegnerNov 11, 20254.0Good customer service, relaxing atmosphere. Clean restaurant and restrooms.
- CCCharles ComptonNov 7, 20254.0Very happy window lady...
- ELErik LaceyNov 2, 20251.0It was supposed to be open but was closed.
- COCarrie OrtaOct 28, 20251.0Kara was absolutely rude. The order taker took my order wrong. Thats not my fault. Bjt I want the food I ordered. Told her I was missing stuff and nothing but a complete attitude. Willing to pay for what they wrang in wrong. Do better. If cant deal with the public shouldn't be in customer service. Pay attention when people are ordering, and kindness never hurts.
- RSRiste StefanovOct 24, 20253.0Missed my sauce for my nuggets, no napkins in the bag. Food was normal MacDonald s food.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 5985 Centennial Circle, Florence, KY?
McDonald's at 5985 Centennial Circle is open daily from 5:00 AM to 11:00 PM, except Sunday when it opens at 6:00 AM.
When is the drive-thru at this McDonald's available?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's location offer delivery service?
Yes, delivery is available daily from 5:00 AM to midnight except Sunday when delivery starts at 6:00 AM.
What types of payment does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What kind of services can I expect at the McDonald's on Centennial Circle?
This location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order food from McDonald's at this location via mobile apps?
You can order via the McDonald's App available on both iOS and Android through their respective app stores.
Are there any nearby fast food options close to McDonald's at 5985 Centennial Circle?
Yes, nearby fast food options include another McDonald's, KFC, and Subway, offering a variety of dining choices in the area.
If I'm visiting McDonald's, what nearby gas station can I stop by for fuel or convenience items?
Speedway gas station is nearby, providing fuel and convenience store items for your needs.
What nearby automotive services are available close to this McDonald's?
Nearby automotive services include Hammond's Service Center, Glenway Auto Center, Jake Sweeney Fiat, and Jake Sweeney Kia for repairs, sales, and maintenance.
Are there educational or childcare facilities close to McDonald's in Florence?
Yes, nearby childcare and educational facilities include Immanuel Kids Day Out Preschool, Kid's Day Out Preschool, and Boone Aire KinderCare.