McDonald's

3.4
1547 reviews
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Business Details

8530 US Highway 42, Florence, KY
41042, United States
(859) 525-1500
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8530 US Highway 42, Florence, KY
41042, United States

Hours

Reviews

3.4
1,547 reviews
5 stars
529
4 stars
296
3 stars
281
2 stars
161
1 star
280

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude employees, long wait times, and incorrect orders.

Order Accuracy

Many reviews highlighted consistent problems with order accuracy, with customers frequently receiving incorrect or incomplete orders.

Food Quality

Several customers expressed dissatisfaction with the quality of food, noting it was often cold, improperly prepared, or not fresh.

Staff Friendliness

While some customers praised the friendliness of certain staff members, others reported negative interactions, particularly with management.

Cleanliness

A few reviews mentioned that the location was clean and well-maintained, contributing positively to the overall experience.
  • TH
    T Hale
    1 day ago
    5.0
    Typical McDonald's food
  • HB
    Heather Browning
    3 days ago
    1.0
    I ordered fry and a ten piece and I swear everytime I get fry’s there are more fry’s in the bag then there are in the actual fry carton it’s really not that hard of a job. Do better McDonald’s
  • AR
    Alejandra Ramirez
    Nov 3, 2025
    5.0
    Uno de mis lugares favoritos,Me encanta
  • LA
    Leon Arklight
    Oct 6, 2025
    1.0
    Unfortunately they have incorrectly placed times and are prone to closing early with no notice. They also fail to honor orders placed through the app that were charged for.
  • BP
    Billy Phillips
    Sep 29, 2025
    1.0
    Never fails. You could go to this location and be the only customer and they'd still have you pull off to the side for a burger and a drink. Ridiculous service always!!!
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Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's in Florence, KY?

McDonald's in Florence, KY is open from 5:00 AM to midnight Monday through Wednesday, extended hours on Thursday to Saturday including overnight, and from 4:00 AM to 11:00 PM on Sunday.

When is the drive-through service available at this McDonald's location?

Drive-through service is available daily, with hours from 5:00 AM to 11:00 PM Monday through Wednesday, 24 hours Thursday through Saturday, and from 4:00 AM to 11:00 PM on Sunday.