Brand Certified
McDonald's
3.3(2400 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
7909 Dream St, Florence, KY
41042, United States
Certified by McDonald's • Mar 01, 2026
(859) 371-5078
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
2,400 reviews
5 stars
732
4 stars
475
3 stars
441
2 stars
228
1 star
524
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and poor food preparation.
Customer Service
Service quality varied significantly, with some staff being friendly and helpful, while others were rude and unprofessional.
Food Quality
Food quality was inconsistent, with complaints about cold items, poorly prepared meals, and concerns over cleanliness.
Speed of Service
While some customers experienced quick service, others faced long wait times and delays in receiving their orders.
- JCJetMan Chemist5 days ago1.0Place is a complete dysfunctional mess. Ordered, paid. They didn't know we paid... had to show thr receipt. Then thr order was not only incomplete but wrong. Round and round we go with one person not knowing anything of whats going on. Drinks lost. Order replaced, incompletelu again. Refunded part of it as were watching the manager walk out. Avoid this place right now
- LFLeighann FloydFeb 21, 20265.0Quick drive thru, shake was good, all food was correct and hot.
- CTCharles ThorntonFeb 18, 20265.0Steak bagel with extra onions and extra sauce
- PPPhilipFeb 13, 20261.0Ordered in the app, give my code at speaker and told to pull ahead. Stop at payment window and after several minutes kid opens and asks if I need a receipt and when I say no he tells me to pull up like why am I waiting. Go to next window (1/2 pickup windows) and wait for multiple minutes. All the windows here have full graphic window clings so you cannot see in, this is really not great as you have no idea if anyone is in the other side. Car in front of me gets their food from second pickup window so after many minutes of sitting at this window and no one coming I go to the next one. Sit there for many minutes with no one coming, see someone lean out the last window and look ahead and see me, so I figure if I am at the wrong window he sees me now and will figure it out. Nope. Sit another multiple minutes and not a single person comes to the window, I was in this drive through for a good 10 minutes of waiting with no one checking in. Finally I get mad and park and go in and the manager comes over and I tell him I’ve been sitting there and no one came and he told me they gave my food to someone else and so we’re remaking it. He is a little apologetic. But I don’t get how multiple staff members can just see me sitting there, identify they gave my order to someone else, and do absolutely nothing. Need some more training from top to bottom.
- ABArchie BunkerFeb 6, 20261.0The food quality was very poor. The burgers were dry and overcooked, and the fries were cold. Overall, a disappointing experience
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 7909 Dream St, Florence, KY?
McDonald's at 7909 Dream St, Florence, KY is open daily from 5:00 AM to 10:00 PM.
When is the drive-thru open at this McDonald's location?
The drive-thru is open daily from 5:00 AM to 1:00 AM.
What delivery options are available for McDonald's in Florence, KY?
Delivery services include same-day delivery, no-contact delivery, and curbside pickup.
Can I order McDonald's food through a mobile app?
Yes, you can use the McDonald's App available on iOS and Android for ordering.
What payment methods does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there free WiFi available at McDonald's on Dream St in Florence?
Yes, free WiFi is available as part of the services offered.
What nearby restaurants can I visit if I want more dining options besides McDonald's?
Nearby dining options include Sub Station II, Chipotle Mexican Grill, Captain D's, Wendy's, Red Lobster, Frisch's Big Boy, Bob Evans, Baskin-Robbins, Molca Salsa, Taqueria Ramirez 2, and Real Enchilada.
Are there any nearby accommodations for visitors planning to stay overnight?
Nearby accommodations include Rodeway Inn, Motel 6, and Super 8 motels.
If I'm coming from the area, what other services can I find near McDonald's on Dream St?
Nearby services include beauty salons like Salon Dro Sha and Nu KY Nails By Shelly, a liquor store called Liquor City, pet grooming at Klassy K-9, and the PPG Paints Store.
How can I earn rewards or special offers at this McDonald's?
You can join the MyMcDonald's Rewards program to earn points for free food.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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