McDonald's

Reviews

• CH

  Christina Humphreys

  3 days ago
  5.0
  I don't eat McDonald's well i will their holiday pies but no meals! I will say their coffee hands down is the best for my taste so I'm at McDonald's daily for coffee and their coffee is affordable with the app I basically only pay 1.05 for a large Carmel iced coffee with the app and sometimes free when I use my points today my point code wasn't working in the drive thru I'm alittle strapped till pay day so wanted to use my points anyway it wasn't reading it I don't know if it was the app messing up or their system so I drove around and went in explained showed my app which is still acting as if I got to use the code it took my points but the ONE dude there Tanner he's been here a while he is in my opinion the best employee there he like me couldn't figure out what the app was doing so he comped my drink and didn't charge me for the extra Carmel I always get so anyway he deserves recognition I've dealt with all local Mc Donald's and struggled at times with good customer service so if I can take the time to write a bad experience I believe I should take the time also when it's a good experience... Take notes employees of McDonald's Tanners customer service and ability to find a solution is the goal to being successful .
• SA

  sonali agarwal

  Nov 16, 2025
  1.0
  It’s the worst McCrisp sandwich I have ever had. Chicken looked and tasted very bad. One bite and I wanted to throw up. Local Health Department should conduct inspection of this location to see if they are following food safety laws and guidelines.
• SR

  Samantha Rolsen

  Nov 16, 2025
  2.0
  Ive been here twice in the last 4 days. The first wrap I got had so much sauce I couldnt eat it. This one is just very sad. I give credit for how quick they are but please for the love of god, check your quality. Its a big miss. Thank you.
• MN

  Michael Newby

  Oct 26, 2025
  1.0
  Bought food here for the teenagers to make her happy. I don't eat this stuff
• DB

  Don Brock

  Oct 14, 2025
  3.0
  Worst food preparation in Florence Ky out of all the McDonald's restaurants in Florence. These people can't get the lettuce, meat or cheese on the sandwich, it looks like they have dropped it in the floor before they put it in the packaging. I have done surveys on the receipts and few times and nothing has changed so I'm figuring those surveys are a joke. The food is good but you have to remake every sandwich you buy. Then you get a little spot the size of a quarter or sauce on the sandwich and 1 pickle, 1 small tomato and that's after you pay a enormous price for the deluxe sandwich. Im just tired of trying to use the convenience of the location and receiving something you can't recognize when you open the box. Management here is nonexistent unless its one of those young teenagers walking around, you sur never see any Management walk into the drive thru area or the register area inside. I think they must stay out of sight so not to have to deal with complaints. I've complained a couple times to only get the girl waiting at the window then she's gets rocky and angry because you complain. Oh well I'll move on to maybe Burger King or Wendy's for my quick fast food hunger. Good luck if you buy food here.

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