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Foodstore
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Gold Star

4.2
(1025 reviews)

Business Details

7649 Mall Rd, Florence, KY
41042, United States
(859) 371-2272

About

Fast Food Restaurant
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.

Location

Gold Star
7649 Mall Rd, Florence, KY
41042, United States

Hours

Reviews

4.2
1,025 reviews
5 stars
592
4 stars
236
3 stars
98
2 stars
30
1 star
69

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers had mixed experiences with food quality; while some enjoyed the chili dogs and burgers, others found items like spaghetti and fries to be subpar or cold.

Service Issues

Several reviews highlighted poor service, including long wait times, incorrect orders, and unresponsive staff, particularly during busy hours.

Cleanliness

There were complaints about dirty tables and unsanitary conditions in the restaurant, although some customers noted that certain locations were clean.

Positive Experiences

Despite some negative feedback, many customers praised the friendly staff and enjoyable dining experiences, particularly at specific locations.
  • TJ
    terry jarman
    5 days ago
    5.0
    Great service, great sale prices and the food was fantastic.
  • MS
    Mark Sutphin
    Feb 24, 2026
    5.0
    Seated quickly and served quickly as well, server and manager both very attentive during our visit! Orders taken promptly and food came out quick and fresh, very good temp and presentation was stellar! Refills on drinks and crackers done efficiently! This location was busy for Cincinnati Chili Week and they did an amazing job!!
  • LM
    Loopi Malo
    Jan 29, 2026
    2.0
    Im a doordasher and the guy cashier tried to accuse me of stealing mints while waiting for someone's food
  • KM
    Kenneth Marshall
    Jan 5, 2026
    5.0
    Coney dogs were delicious
  • NN
    nomorpostl
    Dec 25, 2025
    5.0
    maybe change spaghetti out more often, seemed a little dried out even with chili

Frequently Asked Questions About Gold Star

What kind of food does Gold Star serve?

Gold Star serves small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers made to order.

What are the operating hours of Gold Star in Florence, KY?

Gold Star is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.

Brand Certified Facts from Gold Star

Gold Star partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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