Brand Certified
Gold Star
4.3(693 reviews)
Certified by Gold Star • Mar 01, 2026
Business Details
310 Mount Zion Rd, Florence, KY
41042, United States
Certified by Gold Star • Mar 01, 2026
(859) 282-7500
Certified by Gold Star • Mar 01, 2026
https://locations.goldstarchili.com/ky-florence-310-mount-zion-rd-a6fa2ef3c93a
Certified by Gold Star • Mar 01, 2026
About
Certified by Gold Star • Mar 01, 2026
Fast Food Restaurant
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.
Location
Certified by Gold Star • Mar 01, 2026
Hours
Certified by Gold Star • Mar 01, 2026
Reviews
4.3
693 reviews
5 stars
451
4 stars
123
3 stars
64
2 stars
15
1 star
40
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the food for being hot, fresh, and delicious, particularly the chili and burgers, though some noted inconsistencies in quality.
Service Experience
Service was frequently described as friendly and fast, but there were several complaints about poor customer service and order accuracy.
Cleanliness
The restaurant was often noted for its cleanliness and pleasant atmosphere.
Order Issues
Multiple reviews highlighted problems with incorrect orders and long wait times, particularly during busy periods.
- WLWilliam Lewis5 days ago5.0I decided to finally try one of their burgers. I was very pleasantly surprised. It was great. I had a bacon cheeseburger. As good as the food was what really made the trip worth it was the outstanding staff. If I owned a restaurant they are the crew that I would want. Extremely friendly helpful. That can be hard to pull off sometimes on a Friday night while at work. Great job crew.
- BBBillie Jean Beach6 days ago5.0The best Gold Star in the area!!! Friendly employees, clean restaurant, GREAT food, never no complaints
- RARobert AlexanderFeb 8, 20265.0Hardly any wait time for food, food was hot and good.
- JBJonathan M BrownJan 4, 20265.0Had a great first time at Gold Star! I enjoyed the Chili burger and it was ok. The club sandwich was great but we didn’t try the Spaghetti chili.
- EHEddy HenryDec 4, 20251.0Tried to get a to-go order but was worried my truck would not fit in the drive-thru, Even though the lobby only closed 15 minutes ago they would not let me in to order or even open the door to let me order. Very poor customer service.
Frequently Asked Questions About Gold Star
What type of food does Gold Star serve?
Gold Star serves small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers made to order.
What are the operating hours of Gold Star in Florence, KY?
Gold Star is open Monday to Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Where is Gold Star located?
Gold Star is located at 310 Mount Zion Rd, Mt Zion, Florence, KY 41042, USA.
Does Gold Star accept various payment methods?
Yes, Gold Star accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Where can I view the menu for Gold Star?
You can view Gold Star's menu at https://www.goldstarchili.com/menu.
Can I order food online from Gold Star?
Yes, you can place an order online through https://order.goldstarchili.com/.
What nearby places can I visit before or after dining at Gold Star?
Nearby places include Hollywood Liquor, Jersey Mike's Subs for a quick sandwich, LaRosa's Pizzeria for Italian food, and Buffalo Bob's Family Restaurant for casual dining experiences.
Are there any nearby services helpful for customers visiting Gold Star?
Yes, there are nearby services such as CoinFlip Bitcoin ATM, Fifth Third Bank, PNC Bank, and Marathon Gas station which can assist with banking and fueling needs.
What nearby beauty and personal care options are available near Gold Star?
Customers can visit Serenity Nails, a nail and beauty salon, and Sport Clips Haircuts of Florence South - Mt. Zion Rd for hair styling services nearby.
Which other fast food restaurants are located close to Gold Star?
Other nearby fast food options include Sonic Drive-In, Rally's at 321 Mt. Zion Road, McDonald's, and Hot Head Burritos.
Brand Certified Facts from Gold Star
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Certified March 01, 2026Yext Knowledge Graph
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