Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 7668 Mall Rd. in Florence is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,118 reviews
5 stars
716
4 stars
232
3 stars
89
2 stars
31
1 star
50
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting they are delicious and satisfying, though some mentioned issues with soggy fries and high grease content.
Service
Feedback highlighted friendly and efficient staff, with many customers appreciating the quick service and positive interactions.
Cleanliness
While some reviews noted cleanliness and a well-maintained environment, others reported issues with dirty conditions and greasy floors.
Pricing
Many customers felt the prices were on the higher side, with some expressing that the cost did not always match their expectations for quality.
- JGJoshua GibsonDec 17, 20255.0I mean, it's 5 Guys, you know exactly what you're going to get... and it's amazing burgers and fries. The reason i'm posting about this visit is becuase it was one of the better 5 Guys experiences we've had in a while. The staff where amazing and the restaurant was super clean. We love 5 Guys, but this visit was top notch. And if you're gluten free and have never had their lettuce wrap, do yourself a favor and get one. They are darn near as good as a burger with a bun.
- SBSean BDec 13, 20253.0For some reason the paper fry cups were replaced with this bag that definitely resulted in getting about half the fries as normal for the same price. Go back to the cups or alter the prices. I arrived 20 minutes after placing an online order and somehow still had to wait 20 minutes for my order and still remind them that we ordered a milkshake. Not great.
- DVDra Keren VegaDec 6, 20252.0Too fatty
- KSKevin SniderNov 27, 20255.0It's 5 guys, what is there to say. Have some free peanuts
- JJJoey JonesNov 20, 20255.0You know what for an over priced burger ...not bad.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 7668 Mall Rd. accept reservations?
No, Five Guys at 7668 Mall Rd. does not accept reservations.
What are the operating hours for Five Guys at 7668 Mall Rd., Florence?
Five Guys is open daily from 11:00 AM to 10:00 PM for dine-in and from 11:00 AM to 9:30 PM for delivery.
Does Five Guys offer delivery and pickup services?
Yes, Five Guys offers in-store pickup and delivery services through their online ordering platform.
Can I customize my burger or milkshake at Five Guys?
Absolutely! Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
Is there a way to order Five Guys from a mobile app?
Yes, you can order from Five Guys using their mobile app available on both Apple App Store and Google Play Store.
What types of payment options are accepted at Five Guys?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there gluten-free or vegetarian options available at Five Guys?
While buns and some condiments contain gluten, many sandwiches are available without buns using wraps or bowls. The veggie sandwich is a mix of vegetables and condiments, not a veggie patty.
What nearby places can I visit before or after dining at Five Guys?
Nearby places include Shoe Carnival for footwear shopping, Halloween City for costumes, and Honey Baked Ham for delicatessen goods, making it convenient for a full outing centered around Mall Rd.
Are there nearby health and dental services around Five Guys?
Yes, dental offices such as Sarah Carver, Motto Clear Aligners, and Aspen Dental - Florence are conveniently located nearby for appointments before or after your meal.
What nearby amenities assist with locating Five Guys?
Nearby retail stores like Fred Meyer, U.S. Bank, and various shoe stores like Champs Sports and Finish Line can help orient you as you find Five Guys on Mall Rd.