Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 7668 Mall Rd. in Florence is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,106 reviews
5 stars
707
4 stars
231
3 stars
88
2 stars
30
1 star
50
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being delicious and satisfying, though some noted issues with soggy fries and occasional food quality inconsistencies.
Service
The staff received mixed reviews; while many customers appreciated the friendly and quick service, others reported rudeness and lack of attentiveness.
Cleanliness
Feedback on cleanliness was varied, with some customers noting that the restaurant was clean and well-maintained, while others reported dirty conditions.
Pricing
Many customers felt the prices were on the higher side for fast food, but several also mentioned that the quality of food justified the cost.
Overall Experience
Overall, customers had a positive experience with the food and service, but there were notable concerns about consistency and cleanliness.
- FBFelicia Braswell2 days ago5.0Good Food!
- JJJoey Jones4 days ago5.0You know what for an over priced burger ...not bad.
- AMAshley MarieNov 17, 20255.0Love love the patty Melt
- BHBryan HarmeyerOct 25, 20255.0Still one of the best burgers around!
- JCJEREMY CHRISTYOct 19, 20254.0Not tio worthy good, but good
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 7668 Mall Rd. accept reservations?
No, Five Guys at 7668 Mall Rd. does not accept reservations.
What are the operating hours for Five Guys at 7668 Mall Rd., Florence?
Five Guys is open daily from 11:00 AM to 10:00 PM for dine-in and from 11:00 AM to 9:30 PM for delivery.
Does Five Guys offer delivery and pickup services?
Yes, Five Guys offers in-store pickup and delivery services through their online ordering platform.
Can I customize my burger or milkshake at Five Guys?
Absolutely! Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
Is there a way to order Five Guys from a mobile app?
Yes, you can order from Five Guys using their mobile app available on both Apple App Store and Google Play Store.
What types of payment options are accepted at Five Guys?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there gluten-free or vegetarian options available at Five Guys?
While buns and some condiments contain gluten, many sandwiches are available without buns using wraps or bowls. The veggie sandwich is a mix of vegetables and condiments, not a veggie patty.
What nearby places can I visit before or after dining at Five Guys?
Nearby places include Shoe Carnival for footwear shopping, Halloween City for costumes, and Honey Baked Ham for delicatessen goods, making it convenient for a full outing centered around Mall Rd.
Are there nearby health and dental services around Five Guys?
Yes, dental offices such as Sarah Carver, Motto Clear Aligners, and Aspen Dental - Florence are conveniently located nearby for appointments before or after your meal.
What nearby amenities assist with locating Five Guys?
Nearby retail stores like Fred Meyer, U.S. Bank, and various shoe stores like Champs Sports and Finish Line can help orient you as you find Five Guys on Mall Rd.