Fazoli's

3.9
1936 reviews

About

Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out RestaurantFazoli's
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Florence, KY. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Fazoli's
5990 Fuller Street, Florence, KY
41042, United States

Hours

Reviews

4.1
1,541 reviews
5 stars
837
4 stars
333
3 stars
153
2 stars
87
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor service, including rude staff and long wait times.

Food Quality

While some customers enjoyed the food, many noted a decline in quality and inconsistency in taste.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.

Breadsticks Praise

The breadsticks received consistent praise as a highlight of the dining experience.

Mixed Experiences

Customers reported a mix of positive and negative experiences, indicating variability in service and food quality.
  • BB
    Brandie Bowling
    Jan 5, 2026
    5.0
    Been coming here for years. The lady at the register was so patient and kind. Will be def be back!
  • AM
    Ava McCoy
    Dec 23, 2025
    2.0
    The food was ok. The Alfredo was not very cheesy and needed some garlic. Very mid. But the worst part about this visit was the service. Both of the people that served us were not very welcoming and definitely should not be working in customer service. They would throw the food down on the table and got upset when they made an extra salad we did not order. Also, they tried to charge us for a cup of water. When they would serve the food they would put their fingers in the food. Overall, terrible experience! Food was good but need to do some more hiring for better servers.
  • CM
    Carson McCoy
    Dec 23, 2025
    1.0
    Server was grumpy and was not nice, throwing stuff down and was rude talking to us.Also tried to charge for WATER.Otherwise food was good.
  • JP
    Jennifer Poland
    Dec 3, 2025
    5.0
    Pleasantly surprised when we came upon this location when going to families house. Everything was hot, fresh and delicious. And those breadsticks…so good! Great customer service as well. We have always enjoyed Fazoli’s but now that they took them out of our area we usually only have it when traveling. Please bring back across the river to Ohio, specifically Clermont County.
  • SR
    Samantha Ranelli
    Nov 22, 2025
    5.0
    It was excellent. They took good care of us and were very efficient.

Frequently Asked Questions About Fazoli's

What type of cuisine does Fazoli's in Florence, KY specialize in?

Fazoli's in Florence, KY specializes in fast, fresh Italian cuisine, offering hearty dishes like pasta, pizza, and their signature unlimited garlic breadsticks.

What are the regular operating hours for Fazoli's drive-through service?

The drive-through at Fazoli's Florence is open daily from 10:30 AM to 10:00 PM.