Dunkin'

4.0
809 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Florence, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8509 US Route 42, Florence, KY
41042, United States

Hours

Reviews

4.0
809 reviews
5 stars
441
4 stars
160
3 stars
66
2 stars
35
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and efficient service, particularly from specific staff members, while others reported rude interactions.

Order Accuracy

Several reviews highlighted consistent order accuracy, but there were also complaints about incorrect orders and misunderstandings.

Food Quality

The quality of food and drinks received mixed feedback; some enjoyed the offerings while others reported issues like stale items or incorrect preparation.

Speed of Service

Customers frequently noted fast service, especially during busy hours, although some experienced delays and long wait times.

Staff Training

There were mentions of inconsistency in staff training, with some customers noting that newer employees struggled with order preparation and communication.
  • RR
    Reviews
    Nov 12, 2025
    1.0
    Someone needs to check this place. Looks like they save on their food cost by NOT throwing out anything and service well expired stuff to their customers. Donuts should not have the texture of a salad crouton...
  • ST
    Sienna Townsend
    Oct 27, 2025
    5.0
    This place never disappoints when it comes to making ANY drink I order. If I order any where else they fail to make it taste to my likings but this place always meets my standards and everyone here is super friendly!!!!
  • VV
    Vinu
    Oct 26, 2025
    4.0
    Been here dozens of times. Service times are fast. Food quality is consistent. Sometimes the oven heated varieties like egg wraps come out slightly burnt.
  • JY
    Janette Yerling
    Oct 13, 2025
    3.0
    Dude w Hunter on name tag, Indian guy Rude, impatient, no greeting. Didn’t like it
  • JB
    Jarrett Baston
    Oct 4, 2025
    1.0
    Just picked up our order and it was not what we ordered and the person behind the counter refused to give us what we ordered all around. Not a great experience. Do not recommend.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Florence, KY?

Dunkin' in Florence, KY operates daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.