Dunkin'

3.8
586 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Florence, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1085 Burlington Pike, Florence, KY
41042, United States

Hours

Reviews

3.8
586 reviews
5 stars
314
4 stars
80
3 stars
39
2 stars
42
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude behavior and order inaccuracies.

Food Freshness

Several customers noted issues with stale or improperly prepared food items, including donuts and sandwiches.

Order Accuracy

Many reviews highlight frequent mistakes with orders, including incorrect items and missing components, leading to customer frustration.

Atmosphere

The atmosphere is described as friendly by some, but others report unprofessional behavior among staff, impacting the overall experience.

Pricing Concerns

Customers express dissatisfaction with rising prices and perceived value, noting that some items are more expensive compared to other locations.
  • TC
    Thomas Cullen
    6 days ago
    5.0
    Friendly customer service Reasonable priced Quick service Clean
  • BW
    Barry Winslow
    Jan 1, 2026
    5.0
    I love their coffee and their service.
  • BA
    Brandon Anglin
    Dec 16, 2025
    5.0
    Fast, courteous service! Hot and tasty food at a good price! The $6 meal deal is just that and I also got a dozen assorted munchkins! All was delicious 😋
  • EE
    EducatedIdiot97
    Oct 27, 2025
    2.0
    Stale donuts. I dont understand how a restaurant thats open all day cant make fresh food throughout the day. They advertise spider donuts but when you try to order it youre told that they sell out early in the morning and you need to come early if you want them. This location is just horrible and never have what you want in stock
  • EM
    Evan McManama
    Oct 25, 2025
    1.0
    This is by far the worst dunkin to go to in the surrounding area. You would be better off going to richwood or hebron. Ive tried to give this place a shot 5 DIFFERENT TIMES!!! And they still get it wrong or messed up!!! The last time i walked in to order to ensure that it would be correct, i have the barista extremely distracted, laughing at us, not repeating our order correctly. This place aint a dunkin donuts… its more of a dunkin DONT!!!!

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Florence, KY?

Dunkin' in Florence, KY is open from 4:00 AM to 8:00 PM Monday through Saturday, and from 5:00 AM to 8:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, Dunkin' in Florence offers both delivery and curbside pickup services.