Dunkin'

3.8
581 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Florence, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1085 Burlington Pike, Florence, KY
41042, United States

Hours

Reviews

3.8
581 reviews
5 stars
311
4 stars
79
3 stars
39
2 stars
42
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some staff are friendly and attentive, while others are reported as rude and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drink preparations.

Food Freshness

Several reviews mentioned stale or poorly prepared food items, particularly donuts and sandwiches.

Atmosphere

The atmosphere is described as friendly by some, but chaotic and unprofessional by others, especially during busy times.

Pricing Concerns

Customers noted that prices are higher than at other locations, leading to dissatisfaction regarding value.
  • EE
    EducatedIdiot97
    Oct 27, 2025
    2.0
    Stale donuts. I dont understand how a restaurant thats open all day cant make fresh food throughout the day. They advertise spider donuts but when you try to order it youre told that they sell out early in the morning and you need to come early if you want them. This location is just horrible and never have what you want in stock
  • EM
    Evan McManama
    Oct 25, 2025
    1.0
    This is by far the worst dunkin to go to in the surrounding area. You would be better off going to richwood or hebron. Ive tried to give this place a shot 5 DIFFERENT TIMES!!! And they still get it wrong or messed up!!! The last time i walked in to order to ensure that it would be correct, i have the barista extremely distracted, laughing at us, not repeating our order correctly. This place aint a dunkin donuts… its more of a dunkin DONT!!!!
  • LS
    Louise S.
    Oct 18, 2025
    5.0
    First time in. Everyone seemed to be working hard to get all of the orders. Everyone was also so friendly and nice here!
  • VB
    Violet Bruce
    Oct 11, 2025
    2.0
    this is supposed to be a shaken espresso but it's really just a cup of milk that i paid $6 for apparently....
  • PG
    pete gant
    Sep 27, 2025
    1.0
    I've been to dozens of dunkin donuts in several states. This is the worst ever. They are destroying the brand.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Florence, KY?

Dunkin' in Florence, KY is open from 4:00 AM to 8:00 PM Monday through Saturday, and from 5:00 AM to 8:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, Dunkin' in Florence offers both delivery and curbside pickup services.