About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
Location
Hours
Reviews
4.0
246 reviews
5 stars
142
4 stars
44
3 stars
15
2 stars
11
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rude staff and unresolved complaints.
Food Quality
Mixed reviews on food quality; some praised the pizza while others criticized it for being burnt or poorly made.
Delivery Issues
Frequent complaints about late deliveries and incorrect orders, leading to customer dissatisfaction.
Positive Staff Interactions
Several reviews highlighted friendly and helpful staff, particularly during in-store visits.
Pricing Concerns
Customers noted that prices are on the higher side, with some feeling that the quality does not justify the cost.
- DBDoug BidwellNov 11, 20251.0Very slow and always have to wait.
- MTMike TOct 26, 20251.0Poor management
- CSchris stoffelSep 21, 20251.0Worst customer service ever. Sat there waiting for help, multiple people saw us and did absolutely nothing. When a young d man came to the window, his attitude was beyond rude. This is inexcusable in an atmosphere like this.
- RFRicardo FigueroaAug 5, 20255.0Great attention from Issy, first time here, great 🍕.
- AAAshermc23Aug 4, 20255.0Great food and customer service especially!
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza best known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located?
Donatos Pizza is located at 8850 US-42, Suite 1, Florence, KY 41042.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to midnight.
Does Donatos Pizza offer delivery and pickup options?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Donatos Pizza a family-owned business?
Yes, Donatos Pizza is a family-owned company founded in 1963.
Can I order Donatos Pizza using a mobile app?
Yes, you can order using the Donatos Pizza app available on the Apple App Store and Google Play Store.
Which nearby places can I visit before or after dining at Donatos Pizza?
Nearby attractions include Kroger grocery store for shopping, Starbucks for coffee, and Graeter's Ice Cream for dessert.
Are there educational centers near Donatos Pizza?
Yes, Huntington Learning Center, Abby's Child Enrichment Center, and Cadence Academy Preschool are near Donatos Pizza.
What other dining options are available near Donatos Pizza?
Nearby dining options include Torres Mexican Steakhouse, Wendy's fast food, Dewey's Pizza, and Flipdaddy's Brilliant Burgers & Craft Beer Bar.