Brand Certified
Donatos Pizza
4.0(252 reviews)
Certified by Donatos Pizza • Mar 01, 2026
Business Details
8850 US-42, Florence, KY
41042, United States
Certified by Donatos Pizza • Mar 01, 2026
(859) 384-8796
Certified by Donatos Pizza • Mar 01, 2026
https://www.donatos.com
Certified by Donatos Pizza • Mar 01, 2026
About
Certified by Donatos Pizza • Mar 01, 2026
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
Location
Certified by Donatos Pizza • Mar 01, 2026
Hours
Certified by Donatos Pizza • Mar 01, 2026
Reviews
4.0
252 reviews
5 stars
142
4 stars
44
3 stars
16
2 stars
12
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Mixed reviews on food quality, with some praising the pizza while others complained about cold, burnt, or incorrectly made items.
Customer Experience
Many customers expressed frustration with the ordering process, especially regarding delivery and communication issues.
Positive Staff Interactions
Some reviews highlighted friendly and accommodating staff, indicating that service quality can vary significantly.
- KBKelly BlankenshipJan 9, 20261.0Awful tonight 4 cold boneless wings should of been 6 Pizza was supposed to have extra sauce and it didn't , the steak hoagie, in which my 79 year old mom was looking forward to , was disappointing
- KCKen CoxJan 3, 20261.0Tried to order a pizza but they do not accept phone calls. They have an AI answering system that will not let you speak with a real person. We could not ask for special ingrediants or anything. When the pizza was picked up it was wrong and you cannot call them. This is ridiculous and we will never eat there again
- MAmicah adamsDec 21, 20251.0Food showed up 3 hours after placing the order. They have no delivery drivers and are using DoorDash or 3rd parties to make their deliveries. Showed up missing items ordered as well, pizza undercooked. Terrible experience
- JMJosh MorrisDec 19, 20251.0Ordered a pizza with 840 pick up time. Picked up early pizza was ice cold. Ordered extra pepperoni, only half the pizza had pepperoni. Terrible. By far the worst Danatoes I’ve ever been to. Avoid this location!!!!
- JBJillian BrossartDec 17, 20251.0Was out of topping i wanted to start then quoted me the wrong price then when I got the receipt all they said was oh thought you knew tgat
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza best known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located?
Donatos Pizza is located at 8850 US-42, Suite 1, Florence, KY 41042.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to midnight.
Does Donatos Pizza offer delivery and pickup options?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Donatos Pizza a family-owned business?
Yes, Donatos Pizza is a family-owned company founded in 1963.
Can I order Donatos Pizza using a mobile app?
Yes, you can order using the Donatos Pizza app available on the Apple App Store and Google Play Store.
Which nearby places can I visit before or after dining at Donatos Pizza?
Nearby attractions include Kroger grocery store for shopping, Starbucks for coffee, and Graeter's Ice Cream for dessert.
Are there educational centers near Donatos Pizza?
Yes, Huntington Learning Center, Abby's Child Enrichment Center, and Cadence Academy Preschool are near Donatos Pizza.
What other dining options are available near Donatos Pizza?
Nearby dining options include Torres Mexican Steakhouse, Wendy's fast food, Dewey's Pizza, and Flipdaddy's Brilliant Burgers & Craft Beer Bar.
Brand Certified Facts from Donatos Pizza
Donatos Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
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