Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Florence? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 7550 Dixie Highway .
Numerous customers reported issues with incorrect orders, missing toppings, and poorly made pizzas.
Customer Service
Many reviews highlighted poor customer service, including rude staff and unhelpful management responses.
Delivery Issues
Customers frequently experienced long wait times for delivery and issues with food arriving cold or incorrect.
Food Quality
While some customers praised the food, many others complained about burnt pizzas, lack of sauce, and overall declining quality.
Positive Experiences
Despite the negative feedback, there were several positive reviews praising specific staff members and good experiences.
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Mohamed Saad Lahlou
3 days ago
1.0
I’m very disappointed with my recent experience. I was waiting at the pickup window for almost 30 minutes. The app showed that my order was already ready and out of the oven, yet no one came to the window to assist me.
The employee standing right next to the window was busy filling out paperwork and completely ignored me. I even honked my car horn to get someone’s attention, but he still didn’t acknowledge me or seem to care.
I understand that paperwork and other tasks are part of the job, but customer service should come first — especially when an order is marked ready and a customer is waiting. A simple acknowledgment or quick assistance would have made a big difference.
I hope management takes this seriously and improves their customer service.
EA
Eduardo Alejandro
Feb 17, 2026
1.0
Pedí extra piña y solo venían 2 trozos de piña por rebana
CS
Christopher Speros
Feb 13, 2026
1.0
I've pre ordered 2 times from this location. Both time 30 minutes late
PM
Payton Massong
Feb 8, 2026
1.0
JUST DON’T BOTHER. I called to tell them they made our orders wrong and he agreed to remake them, so we drove to the store for the second time only for him to argue that he was actually only going to remake half of it. Despite the entire order being made wrong and him ARGUING this with me on the phone before. When we asked to speak with a manager, this teenager tried to claim he was the manager. I made a complaint to corporate and never heard back. They do not care about this place at all and they especially do not care about customer experience, just save your time and go somewhere else. Can’t make a pasta bowl correctly if their life depended on it.
AW
Anthony Wayt
Feb 6, 2026
1.0
So I ordered from the drive thru from the Domino's app. First time in a long time we have ordered Domino's. On the app I first selected my coupon which was 20% off entire order. We like to add multiple toppings because we like a lot on our pizza. It was the maximum of 7 toppings. It made me very angry to get home and see that I had a pizza with just cheese and sauce. I looked at the recipe and the app in which said that the pizza was made correctly. I called the store to explain an issue that happened within the app maybe with the coupon and they said they couldn't take the pizza back to reorder. Which with this cheese pizza I combined with cheesy bread for the deal. So now I'm paying 23 dollars extra to make my family happy and to waste a cheese pizza. With mistakes, y'all are making enough profit to help fix any issue and make your customers happy as ever. Otherwise I'll continue to order from Snappys whom just opened a new "all you can eat" right up the street from us. Thank you
What types of pizzas does Domino's Pizza in Florence offer?
Domino's Pizza offers Specialty Pizzas and the option to build your own pizza on New York Style, Handmade Pan, or Parmesan Stuffed Crust.
What are the delivery hours for Domino's Pizza in Florence?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to 2:30 AM, and on Friday and Saturday from 10:00 AM to 3:00 AM.
Can I pick up my pizza order at Domino's Florence, and if so, when?
Yes, you can pickup orders daily from 10:00 AM to 2:30 AM Monday to Thursday and Sunday, and until 3:00 AM on Friday and Saturday.
What types of payment does Domino's Pizza in Florence accept?
They accept a variety of payments including cash, credit cards like Mastercard, Visa, American Express, Discover, mobile payments like Apple Pay, Android Pay, Samsung Pay, and even Bitcoin, Afterpay, Klarna, PayPal, and Zelle.
What delivery and pickup services are available at Domino's Pizza in Florence?
Domino's offers curbside pickup, delivery, and no-contact delivery services for customer convenience and safety.
Where is Domino's Pizza located in Florence?
Domino's Pizza is located at 7550 Dixie Highway, Florence, KY 41042, USA.
Are there any nearby stores to Domino's Pizza Florence where I can shop before or after my meal?
Yes, Family Dollar, a discount, grocery, and liquor store, is nearby, making it convenient to do some shopping before or after enjoying your pizza.
What fitness or martial arts facilities are near Domino's Pizza in Florence?
Elite Shaolin Kempo Mixed Martial Arts, a martial arts club offering sports and fitness instruction, is located close by for those interested in training or classes.
Can I visit a spiritual or religious center near Domino's Pizza Florence?
Yes, the Blue Dragonfly Zen Center, a religious organization and church, is nearby and can be visited before or after your meal.
Are there any bakeries close to Domino's Pizza where I can get desserts?
Emerson's Bakery, known for desserts and donuts, is close to Domino's, so you can easily grab a sweet treat after your pizza.
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