Certified by Dave & Buster's Florence • Mar 01, 2026
RestaurantArcadeBarDave & Buster's
Welcome to Dave & Buster's in Florence KY, your premier spot for food, fun, and entertainment located at 781 Heights Blvd. Discover our outstanding restaurant and sports bar, where you can enjoy delicious chef-crafted meals while watching sports on our high-definition TVs. Dive into our world-class arcade, featuring cutting-edge games, simulators, and exciting virtual reality experiences. Plan your next event with us, whether it’s a birthday bash or a corporate event, and benefit from our customizable event spaces, state-of-the-art technology, and catering services. Join us today and see why Dave & Buster's is the top choice for dining, gaming, sports viewing, and entertainment all in one place.
Details
Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Requires reservationsNot available
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksNot available
Curbside pickupNot available
VegetarianNot available
RestroomAvailable
Kid friendlyAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Dave & Buster's Florence • Mar 01, 2026
Certified by Dave & Buster's Florence • Mar 01, 2026
Reviews
4.2
3,313 reviews
5 stars
1,820
4 stars
798
3 stars
362
2 stars
155
1 star
178
What are people saying?
AI-generated from recent customer reviews
Service Quality
Service quality varied significantly; some customers praised attentive staff while others reported long waits and poor service.
Food Quality
Food received mixed reviews; while some enjoyed the meals, many found it overpriced and of mediocre quality.
Entertainment Value
The gaming experience was generally enjoyable, but several customers noted issues with broken games and misleading pricing for game packages.
Atmosphere
The atmosphere was often described as fun and family-friendly, with some locations noted for cleanliness and recent renovations.
EN
Erin Nance
Feb 24, 2026
5.0
Good vibes pretty clean and no issues so that's a win in my eyes!! Prizes have gotten slightly more expensive but so has everything so 😅
ML
Maranda Loper
Feb 16, 2026
3.0
I ran into a few games that weren’t working, so I had to ask for help a couple of times, but I still had a great time. Just a heads-up, it can be a bit expensive. It can also be a bit overstimulating.
JH
Jer Harr
Feb 16, 2026
5.0
It was a great experience for myself and my entire family. Its not dirty and full of rif raf like the tri county ohio location. The employees here were very polite and helpful! Our waitress (Misty) was great! She made our experience there memorable and fun! The games were amazing and everything was clean. No overwhelming Marijuana smell/smoke like the tri-county ohio location. We will definitely be back!
BB
Brooke
Feb 9, 2026
5.0
Tonia was our host for our party I say host because she ran the dang thing. I had to come on and say how absolutely amazing she is. Please recognize her because she went above and beyond her normal job description. Not only her but management they came over saw I forgot all my 8 year olds bday decor and they blew up balloons for me and just took care of us. I love these people and the atmosphere was great as well here at place for bday parties 🩷
CK
Crystal Kurzatkowski
Feb 7, 2026
3.0
Every time we come here our food is messed up or something is missing. Last time we came about 3 months ago our order was messed up and the manager thought extra fries would fix the issue. We ended up getting a discount because it was right to do and we come here expecting to have a good time and spend some money.
Today 2/7/26 we visit again we stopped coming as often because service has been awful.
My husband's salad and toddlers kids meal came out. While my salad was forgotten about. Soon later our full order was coming out. I had to mentioned my salad to be brought out.
I ordered steak, fries,salad,and added the chicken tenders to my order for an additional price to split with my son. There were supose to be 3 tenders but were only given 2 tiny ones (that were to feed a 10 year old and was told the cook wasnt aware that it came with 3 peices) that were more like nuggets and should be with a kids meal. My steak was WAY under cooked and cold (surly not hot but not quite warm either) The missing tender came out and it was significantly larger than the other 2 we had.
I got my steak replaced we told management (colorful haired w/piercings lady) about our last few visits. She was awsome, understanding, and apologetic she even offered a free desert and a game card and also removed my steak (whole meal) off our bill yet still ended up replacing my whole meal for free! Now this over and beyond great service! We were so appreciative for this kind and wonderful service!!
It still took them over 30 minutes to bring me my steak (whole meal) back out which i was starving hence being 6 months pregnant and only ate a few fries and half my salad sence I was sharing my meal. I was bummed i wasn't able to play games with my husband and kids since I was at the table still waiting to eat. At this point it was well after 9 and our 4 year old had to get some sleep.
The steak tasted amazing! The triple chocolate cake i got was so good too.
Our server Lauren was so sweet and patient during this whole chaos and we will be asking for her for our future visits!
Frequently Asked Questions About Dave & Buster's Florence
What type of experience does Dave & Buster's Florence offer?
Dave & Buster's Florence offers a combination of food, fun, and entertainment with a restaurant, sports bar, and world-class arcade featuring games and virtual reality experiences.
What are the operating hours of Dave & Buster's Florence?
Dave & Buster's Florence is open daily, generally from 11:00 AM to midnight on weekdays, with extended hours until 1:00 AM on Fridays and Saturdays, and from 10:00 AM to midnight on Sundays.
When is Happy Hour at Dave & Buster's Florence?
Happy Hour runs Monday through Thursday from 4:00 PM to 7:00 PM and 9:00 PM to midnight, Friday 4:00 PM to 7:00 PM, is closed Saturday, and Sunday from 9:00 PM to midnight.
Does Dave & Buster's Florence serve alcohol and cocktails?
Yes, Dave & Buster's Florence serves a variety of alcoholic beverages including beer, wine, and cocktails at their onsite bar.
Is there a children's menu available at Dave & Buster's Florence?
Yes, Dave & Buster's Florence offers a children's menu, making it a family-friendly destination.
Are delivery or takeout services offered at Dave & Buster's Florence?
Yes, Dave & Buster's Florence offers takeout and no-contact delivery services for your convenience.
What nearby places can help me find Dave & Buster's Florence?
Landmarks like Mall Road Square shopping center and the nearby Marathon Gas Station can help you locate Dave & Buster's Florence at 781 Heights Blvd.
Are there other dining options near Dave & Buster's Florence?
Yes, nearby dining options include Waffle House for breakfast, KFC and Long John Silver's for quick meals, and Ponderosa Steakhouse for steak lovers.
Can I combine a visit to Dave & Buster's Florence with shopping or errands?
Absolutely, you can visit nearby stores such as Menards for home improvement, Costco for wholesale shopping, and Amazing Grass for groceries while enjoying your time at Dave & Buster's Florence.
Does Dave & Buster's Florence cater to accessibility needs?
Yes, Dave & Buster's Florence has wheelchair-accessible entrances, parking, seating, and restrooms to accommodate guests with accessibility needs.
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Certified March 01, 2026Yext Knowledge Graph
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