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Dave & Buster's Florence

4.2
(3313 reviews)

Business Details

781 Heights Blvd, Florence, KY
41042, United States
(859) 692-9800
https://www.daveandbusters.com/us/en/about/locations/florence

About

RestaurantArcadeBarDave & Buster's
Welcome to Dave & Buster's in Florence KY, your premier spot for food, fun, and entertainment located at 781 Heights Blvd. Discover our outstanding restaurant and sports bar, where you can enjoy delicious chef-crafted meals while watching sports on our high-definition TVs. Dive into our world-class arcade, featuring cutting-edge games, simulators, and exciting virtual reality experiences. Plan your next event with us, whether it’s a birthday bash or a corporate event, and benefit from our customizable event spaces, state-of-the-art technology, and catering services. Join us today and see why Dave & Buster's is the top choice for dining, gaming, sports viewing, and entertainment all in one place.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Dave & Buster's Florence
781 Heights Blvd, Florence, KY
41042, United States

Hours

Reviews

4.2
3,313 reviews
5 stars
1,820
4 stars
798
3 stars
362
2 stars
155
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality varied significantly; some customers praised attentive staff while others reported long waits and poor service.

Food Quality

Food received mixed reviews; while some enjoyed the meals, many found it overpriced and of mediocre quality.

Entertainment Value

The gaming experience was generally enjoyable, but several customers noted issues with broken games and misleading pricing for game packages.

Atmosphere

The atmosphere was often described as fun and family-friendly, with some locations noted for cleanliness and recent renovations.
  • EN
    Erin Nance
    Feb 24, 2026
    5.0
    Good vibes pretty clean and no issues so that's a win in my eyes!! Prizes have gotten slightly more expensive but so has everything so 😅
  • ML
    Maranda Loper
    Feb 16, 2026
    3.0
    I ran into a few games that weren’t working, so I had to ask for help a couple of times, but I still had a great time. Just a heads-up, it can be a bit expensive. It can also be a bit overstimulating.
  • JH
    Jer Harr
    Feb 16, 2026
    5.0
    It was a great experience for myself and my entire family. Its not dirty and full of rif raf like the tri county ohio location. The employees here were very polite and helpful! Our waitress (Misty) was great! She made our experience there memorable and fun! The games were amazing and everything was clean. No overwhelming Marijuana smell/smoke like the tri-county ohio location. We will definitely be back!
  • BB
    Brooke
    Feb 9, 2026
    5.0
    Tonia was our host for our party I say host because she ran the dang thing. I had to come on and say how absolutely amazing she is. Please recognize her because she went above and beyond her normal job description. Not only her but management they came over saw I forgot all my 8 year olds bday decor and they blew up balloons for me and just took care of us. I love these people and the atmosphere was great as well here at place for bday parties 🩷
  • CK
    Crystal Kurzatkowski
    Feb 7, 2026
    3.0
    Every time we come here our food is messed up or something is missing. Last time we came about 3 months ago our order was messed up and the manager thought extra fries would fix the issue. We ended up getting a discount because it was right to do and we come here expecting to have a good time and spend some money. Today 2/7/26 we visit again we stopped coming as often because service has been awful. My husband's salad and toddlers kids meal came out. While my salad was forgotten about. Soon later our full order was coming out. I had to mentioned my salad to be brought out. I ordered steak, fries,salad,and added the chicken tenders to my order for an additional price to split with my son. There were supose to be 3 tenders but were only given 2 tiny ones (that were to feed a 10 year old and was told the cook wasnt aware that it came with 3 peices) that were more like nuggets and should be with a kids meal. My steak was WAY under cooked and cold (surly not hot but not quite warm either) The missing tender came out and it was significantly larger than the other 2 we had. I got my steak replaced we told management (colorful haired w/piercings lady) about our last few visits. She was awsome, understanding, and apologetic she even offered a free desert and a game card and also removed my steak (whole meal) off our bill yet still ended up replacing my whole meal for free! Now this over and beyond great service! We were so appreciative for this kind and wonderful service!! It still took them over 30 minutes to bring me my steak (whole meal) back out which i was starving hence being 6 months pregnant and only ate a few fries and half my salad sence I was sharing my meal. I was bummed i wasn't able to play games with my husband and kids since I was at the table still waiting to eat. At this point it was well after 9 and our 4 year old had to get some sleep. The steak tasted amazing! The triple chocolate cake i got was so good too. Our server Lauren was so sweet and patient during this whole chaos and we will be asking for her for our future visits!

Frequently Asked Questions About Dave & Buster's Florence

What type of experience does Dave & Buster's Florence offer?

Dave & Buster's Florence offers a combination of food, fun, and entertainment with a restaurant, sports bar, and world-class arcade featuring games and virtual reality experiences.

What are the operating hours of Dave & Buster's Florence?

Dave & Buster's Florence is open daily, generally from 11:00 AM to midnight on weekdays, with extended hours until 1:00 AM on Fridays and Saturdays, and from 10:00 AM to midnight on Sundays.

Brand Certified Facts from Dave & Buster's Florence

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Certified March 01, 2026Yext Knowledge Graph
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