Brand Certified
Dairy Queen Grill & Chill
4.1(774 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
8460 US Highway 42, Florence, KY
41042-9642, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(859) 283-2830
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.1
774 reviews
5 stars
396
4 stars
199
3 stars
82
2 stars
27
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
There are significant concerns about food quality, with multiple reports of incorrect orders, poor food handling, and unsatisfactory taste.
Cleanliness
Many reviews highlighted cleanliness issues, including dirty tables and sticky floors, which detracted from the dining experience.
Value for Money
Several customers felt that the prices were not justified by the quality of food and service received.
Ice Cream Consistency
Feedback indicated inconsistency in ice cream quality, with some customers noting that blizzards were poorly made or lacked ingredients.
- JHJosiah Hurdle4 days ago5.0Good food
- WKWendy KJan 13, 20265.0Good place for a quick lunch. I ordered a chili dog and it was hot and good. Fast friendly service.
- BBBelindaNov 11, 20255.0Stopped in on Veterans Day not knowing this franchise had a free snack for vets. Great service and thankful this franchise owner offered a free ice cream treat for us and all veterans today!! Kuddos
- JSJohn SchafferSep 29, 20251.0Very rude staff. My blizzard tasted awful; when I told the staff member I would like a different one he said no, I picked it and I couldn't get a different one. It would have cost the business about .40 cents to replace it and to provide good customer service. First and last time we will ever eat at this location. We have eaten at multiple Dairy Queens and have never had this type of bad experience. I would suggest if you want good food and good customer service you go somewhere else.
- JWJosh WilsonJul 20, 20185.0Fast and delicious
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Florence, KY offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.
What are the operating hours of the Dairy Queen Grill & Chill at 8460 US Highway 42?
They are open daily from 10:15 AM to 10:15 PM.
Is Dairy Queen Grill & Chill in Florence family-friendly and suitable for kids?
Yes, the restaurant welcomes families and is good for kids.
Can I order food online from Dairy Queen Grill & Chill in Florence?
Yes, you can place orders online for pickup through their website.
Does Dairy Queen Grill & Chill offer any mobile app promotions or deals?
Yes, you can download their app for exclusive deals and mobile rewards.
What is the contact phone number for Dairy Queen Grill & Chill in Florence?
You can reach them at +1 859-283-2830.
Where is Dairy Queen Grill & Chill located in Florence, KY?
It is located at 8460 US Highway 42, Florence, KY 41042-9642, US.
Are there any nearby places to Dairy Queen Grill & Chill where customers can shop for groceries or drinks?
Yes, Kentucky Olive grocery store and United Liquor are nearby places where customers can shop for groceries and drinks.
What nearby restaurants can be visited before or after dining at Dairy Queen Grill & Chill?
Nearby dining options include Dynasty Express (Chinese), Alpha's Hometown Pizza and Pasta, Snappy Tomato Pizza, Maya's Mexican, and Lita's Tacos.
If I need to do laundry nearby, where can I go near Dairy Queen Grill & Chill in Florence?
Five Star Laundry and Five Star Laundromat are nearby laundry service options.
Brand Certified Facts from Dairy Queen Grill & Chill
Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: