Business Details
About
Mexican Restaurant
Chipotle Turfway Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.5
239 reviews
5 stars
114
4 stars
33
3 stars
13
2 stars
16
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and unhelpful.
Portion Sizes
Many reviews highlighted issues with portion sizes being too small or inconsistent, leading to dissatisfaction.
Food Quality
Feedback indicated varying food quality, with some customers praising freshness while others reported cold or poorly prepared items.
Management Issues
Several reviews mentioned poor management and staff training, contributing to negative customer experiences.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a lack of attention to hygiene.
- PBPatrick ButlerDec 30, 20255.0They always get me right. They load me up just out of the goodness of their heart. Service is amazing. Food is amazing. Go to this chipotle if you want you bowl/burrito loaded.
- SKshyley kuntzDec 24, 20251.0Never a good experience! Please stop shorting people food . When I purchase guacamole on my bowl I expect it because I paid for it . The workers just think they don't need to give you what you paid for when going through the drive through. This has happened so many times!
- KSKennedy StrunkDec 15, 20251.0Absolutely terrible place to order from. Always miss something or don’t make it right. Workers are also extremely rude. Need way better management. Customer care was fantastic though. You can tell they actually care.
- SGSa GaDec 10, 20254.0We went during lunch hour. It was fine but the burrito was made sloppy so eating it was a mess 😫 other than that, the food was warm, the carne asada was warm and not cold as it is cold at other locations.
- DLDulce LeonNov 26, 20251.0I ordered double chicken and paid for double chicken. My order was supposed to he ready a lot 8:20, I even got there later than 8:20 it wasn't ready, on top of that I had to wait longer and the guy was rude. But to top it off I asked for light rice and I got the same amount the usually serve and no double protein which I paid for. They suck
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Turfway Road serve?
Chipotle Mexican Grill on Turfway Road offers a fast-casual dining experience with a customizable menu including burritos, bowls, quesadillas, tacos, and salads made from wholesome ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Florence, KY?
Chipotle Mexican Grill is located at 7313 Turfway Rd, Boone, Florence, KY 41042, United States.
What are the operating hours for Chipotle Mexican Grill on Turfway Road?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Can I order food online from Chipotle Mexican Grill Turfway Road?
Yes, you can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill on Turfway Road via phone or email?
You can reach Chipotle at +1 859-657-0638 or email them at KY.4326.TurfwayRoad@chipotle.com.
Does Chipotle Mexican Grill on Turfway Road have social media presence?
Yes, Chipotle can be found on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, and YouTube.
Are there any hotels near Chipotle Mexican Grill on Turfway Road for travelers?
Yes, nearby hotels include Quality Inn & Suites, Burlington Executv Cntr, WoodSpring Suites Cincinnati Airport Florence, and Extended Stay America, offering convenient accommodations close to Chipotle.
What other dining options are available near Chipotle on Turfway Road?
Nearby dining options include Frisch's Big Boy (American and breakfast), Lee's Famous Recipe Chicken (Southern and fast food), and Taqueria Ramirez (Mexican), providing a variety of choices for customers.
Is there a grocery store close to Chipotle Mexican Grill on Turfway Road?
Yes, Remke grocery store, which also includes a pharmacy and wholesale grocer, is located nearby for customers needing groceries or health supplies.
How can visiting nearby places help when coming to Chipotle Mexican Grill on Turfway Road?
Nearby points of interest like U.S. Bank ATM and Coinme provide convenient access to cash or currency exchange before or after dining, while medical centers like Primary Care - Turfway and Seven Hills Women's Health Centers are close for health appointments.