Buffalo Wild Wings

3.7
1868 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
8840 Bankers Street, Florence, KY
41042, United States

Hours

Reviews

3.7
1,868 reviews
5 stars
754
4 stars
432
3 stars
258
2 stars
135
1 star
289

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for food and inattentive service, with some experiencing rude staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, including overcooked wings, cold meals, and missing items in takeout orders.

Atmosphere

The restaurant was often described as loud and crowded, which detracted from the dining experience for some customers.

Positive Staff Interactions

Despite the issues, several customers praised specific staff members for their excellent service and friendliness.

Ordering Difficulties

Customers faced challenges with online ordering and payment options, leading to frustration and lost orders.
  • JH
    Josh Haul
    Nov 16, 2025
    5.0
    While the restaurant and its self was okay, the employees really stood out, especially the employee named Solo. He was friendly and when we had a complaint, he immediately apologized and offered to fix it, even remaking the food if it came to that. Overall, I give this place five stars, thanks you Solo!
  • JI
    Johncy Mays II
    Nov 14, 2025
    4.0
    The waitress staff was awesome. We didn't really have to wait too much long for the food was okay wasn't the best. But it was all right? Well worth the money.
  • CT
    Chris Tucker
    Oct 25, 2025
    3.0
    Can’t understand why a bar full of football fans is forced to hear the sound of two men beating the crap out of each other on some UFC event. Read the room. SMH.
  • AH
    Amanda Holthaus
    Oct 17, 2025
    2.0
    Pros: the new/improved look, our server (the one who took us after the first couldn’t because “she couldn’t find her work shoes”) and the potato wedges. Cons: bathrooms were pretty dirty, the food took over 20 minutes and it was dead, wings were small and overcooked/dry(see photo), kids meal was $8 for TWO tenders that were 70% breading. Thank you Addison for waiting on us since our server was running behind-we would have waited much longer if you hadn’t. You were great but we won’t be back to this location.
  • SS
    silkie purple skies
    Oct 15, 2025
    1.0
    When you spend $20, get to your car and eat a cold wing you instantly call #WingStop and pay that extra $6 for the same amount of food but yo food so piping hot. You have to wait to eat it!!! BWW your food was cold ,hard and I just couldn’t turn around to take that stuff back!!!

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Florence, KY offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style chicken wings with a choice of 26 sauces and seasonings.

What are the opening hours for Buffalo Wild Wings on weekdays?

From Monday to Thursday, Buffalo Wild Wings is open from 11:00 AM to midnight.