Arby's

3.7
1431 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8061 Holiday Pl, Florence, KY
41042, United States

Hours

Reviews

3.7
1,431 reviews
5 stars
569
4 stars
354
3 stars
221
2 stars
112
1 star
175

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with reports of rude staff and poor management responses.

Food Quality

Customers expressed dissatisfaction with food quality, citing issues like cold food, incorrect orders, and portion sizes.

Cleanliness

Multiple reviews highlighted cleanliness issues, particularly in restrooms and dining areas.

Speed of Service

Many customers reported slow service, especially in the drive-thru, leading to long wait times.
  • PH
    PARKER HVAC
    Dec 14, 2025
    1.0
    Terrible customer service.
  • AM
    Alexis Mangold
    Nov 24, 2025
    3.0
    It's hit or miss. Love their food but just depends who's cooking I guess.
  • MS
    Matthew Wayne Smith
    Nov 3, 2025
    5.0
    Best Location I've ate at.
  • DR
    Donald Rifkin
    Oct 26, 2025
    5.0
    We had the Greek Gyros. Yummy!
  • TR
    Tara Rainey
    Oct 13, 2025
    2.0
    Drive thru is SLOW as hell!! And black haired girl at the window is RUDE. Last time I was here it was really great service! 10/13 dinner time; not so Much.