Brand Certified
Arby's
3.7(1435 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
8061 Holiday Pl, Florence, KY
41042, United States
Certified by Arby's • Mar 01, 2026
(859) 525-6860
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/ky/florence/8061-holiday-pl/store-885
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.7
1,435 reviews
5 stars
572
4 stars
355
3 stars
221
2 stars
111
1 star
176
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being fresh and hot while others were cold, poorly prepared, or lacking in ingredients.
Customer Service
Service experiences varied widely; some customers praised friendly staff, while others reported rude behavior and poor management.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in restrooms and dining areas, with some customers expressing concern over hygiene practices.
Speed of Service
Many customers complained about slow service, especially in the drive-thru, with long wait times reported for food orders.
Pricing Concerns
Several customers noted that prices have increased while the quality and quantity of food have decreased, leading to dissatisfaction.
- RERachael EFeb 19, 20265.0Cathy and all the crew of Wednesday mid-afternoons deserve a round of applause. I don’t think it’s mentioned enough how much we the customers mess up. And we did this time. Cathy was so understanding and nice. I can’t say enough kind words to honestly express how great the overall interaction was. People will get on here and chew people out over the simplest mistakes but rarely will tell people how awesome things are. So here I am. Thank you Cathy and Crew! Keep being great and putting good vibes into the universe.
- KSKatina SwainJan 21, 20264.0Clean and friendly, fast out time wise, good food . . .
- RTRebecca ThompsonJan 14, 20265.0Great food always hot
- PHPARKER HVACDec 14, 20251.0Terrible customer service.
- AMAlexis MangoldNov 24, 20253.0It's hit or miss. Love their food but just depends who's cooking I guess.
Brand Certified Facts from Arby's
Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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