Many customers reported long wait times for their orders, often exceeding 15 minutes.
Food Quality
Mixed reviews on food quality; some enjoyed their meals while others received cold or poorly prepared items.
Staff Attitude
Staff were frequently described as friendly and pleasant, though some customers experienced rude service.
Cleanliness
The restaurant was noted as clean and well-maintained, contributing positively to the dining experience.
Pricing Concerns
Several customers felt that prices were too high for the quality and portion sizes of the food.
TB
Timmy Bartram
Nov 15, 2025
3.0
Start drug testing. If you can't tell their on pill or meth. You don't need to be a manger
MC
Megan Cook
Aug 25, 2025
1.0
Got a 32 dollar order 2 ppl parked a head of me in the driver threw parked me i waited on my food for 30 mins and when i got it the crap was cold who wants to pay that much for food just to have to eat it cold !!!
JP
Jon Palmer
Jul 14, 2025
4.0
3 people, Ordered ice cream, waited 15 mins, ended up having to go up to counter to get it, even though they gave us a table number thingy to know where to bring our food.
TS
Tyler Simms
Jul 13, 2025
1.0
I done a mobil order just for something simple. Pretzel, fry and a sprite, I pull up to the window and was told to pull around front like always. I get my food after about 15 min wait. Just to get cold stale fries, limp pretzels and sprite from a can that I watched them pour! I stop in almost every other day to get my dinner before going to one of my 3 jobs in hopes of getting good food to take to work with me! I don’t think I’ll be coming back here anymore.
What are the regular operating hours for Dairy Queen Grill & Chill in Flatwoods?
The restaurant is open Monday through Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 10:30 PM, and Sunday from 7:00 AM to 10:00 PM.
Are there any days when Dairy Queen Grill & Chill is closed for holidays?
Yes, the location is closed on Thanksgiving Day, November 27, 2025, and Christmas Day, December 25, 2025.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this Dairy Queen location has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill in Flatwoods family-friendly, and do they provide amenities for children?
Yes, it is family-friendly and provides booster seats and high chairs, making it comfortable for families with children.
Can I use mobile ordering and get mobile deals at Dairy Queen Grill & Chill?
Yes, Dairy Queen offers mobile ordering and exclusive mobile deals through their app, which can be downloaded for extra savings.
Does Dairy Queen Grill & Chill have free WiFi and seating inside?
Yes, there is free WiFi available, and customers can enjoy their food inside with seating provided.
What nearby places can I visit around Dairy Queen Grill & Chill in Flatwoods, KY?
Nearby places include Lesley Abbott (family practice doctor), Tri-State Vinyl & Supplies (arts and crafts store), Shell gas station, and Farmer's Daughter Coffee Company (coffee shop).
How can nearby locations like Shell gas station and Farmer's Daughter Coffee Company complement my visit to Dairy Queen Grill & Chill?
You can fuel up your vehicle at Shell gas station before or after dining, and stop by Farmer's Daughter Coffee Company for fresh coffee to enjoy with your Dairy Queen treats or on the go.
Are there medical services near Dairy Queen Grill & Chill if I need assistance before or after my visit?
Yes, there are several nearby medical providers including Lesley Abbott (family practice), Bellefonte Family Medicine Associates, and AIM Wellness (endocrinologist).