Arby's

3.6
848 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6216 Bardstown Rd, Fern Creek, KY
40291, United States

Hours

Reviews

3.6
848 reviews
5 stars
314
4 stars
208
3 stars
144
2 stars
62
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unresponsive staff, leading to frustration.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty floors and tables.

Food Quality

There were numerous complaints about food being cold, stale, or incorrect, with some customers expressing disappointment in the freshness of their meals.

Staff Attitude

Several reviews mentioned rude or dismissive behavior from employees, impacting the overall customer experience.

Location Condition

The restaurant was described as run-down and in need of renovation, contributing to a negative perception among customers.
  • WY
    wayne young
    Dec 16, 2018
    2.0
    Food was so so and restaurant overall wad not very clean.
  • RG
    Ron “Hog Catcher” Garvin
    Dec 13, 2018
    5.0
    Love going to this Fast Food Restaurant due to receiving coupons in the mail on a weekly basis. The selections are all awesome and filling. The place seems to stay cleaned at all times and the employees are friendly and nice when taking your order or giving your order to you either at the Counter or at the drive through Lane.
  • RE
    Rob Eisenback
    Sep 12, 2018
    2.0
    Place seems to always be dirty