Arby's

Reviews

• JA

  Justin Alfaro

  Mar 13, 2021
  3.0
  Seems like any evening that I go to this Arby's, they have the maximum number of cars holding - that is most evenings for the last several months that I've gone to this location. The other night, I was the 4th car, but this evening, it was enough to block the drive-thru, and this is after the wait required to even place the order. The staff wanted me to pull forward again, but there wasn't even room tonight, so I just waited around awkwardly at the window while the store team decided what it wanted to do. I don't know if this is a staffing issue at this location or if the manager just wants cars out of the drive through to improve reported times - it seems like it would be more efficient to just serve customers through the window instead of walking it out. I have no complaint with the food quality or preparation, just a peculiar service experience most evenings. 3 stars.
• LH

  Lisa Hatfield

  Jul 10, 2020
  5.0
  I love beef and chedders fast service always polite
• DJ

  Denise Jewell

  Sep 29, 2019
  3.0
  To be fair, if we had gone through drive-thru, this may have been a 5 star, but the inside of the Fern Creek location is FILTHY. Everything else was great, and in fact, I would put their Reuben up against anyone's. It's really delicious. But they are in serious need of a remodel or at least a deep clean. Maybe it is in the works.