Dairy Queen Grill & Chill

4.2
783 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
400 Fairdale Rd, Fairdale, KY
40118-9701, United States

Hours

Reviews

4.2
783 reviews
5 stars
412
4 stars
197
3 stars
104
2 stars
32
1 star
38

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food for being fresh and delicious, although some reported inconsistencies in specific items.

Service

The staff received mixed reviews; while many praised their friendliness and efficiency, some noted unprofessional behavior and issues with order accuracy.

Cleanliness

There were concerns about cleanliness and sanitation practices, with some customers reporting sticky conditions and improper food handling.

Value

Several customers felt that prices were high for fast food, but others appreciated the portion sizes and quality.

Wait Times

Customers experienced varying wait times, with some reporting quick service while others noted long delays, especially during busy hours.
  • JS
    Jeff Smith
    Oct 15, 2025
    3.0
    Food was delicious. At least it didn't come smashed like a McDonald's burger.
  • DD
    Dan
    Oct 8, 2025
    5.0
    Most efficient ran dairy queen I've been to and the staff is super friendly!
  • SN
    summer nall
    Oct 7, 2025
    5.0
    litty
  • MD
    micah dever
    Sep 7, 2025
    4.0
    This DQ was a really nice place. The cashier was very sweet and kind. The reason why i am giving this place a 4 instead of a 5 is because I never liked using the multi-use drink dispenser, I have always feared of getting a drink and it getting contaminated with my deathly allergen.
  • AA
    AbusingMyLimit
    Aug 19, 2025
    3.0
    It was a better dairy queen we been too. The Dixie hwy valley station location will make you not want to go to dairy queen but this one was better. Hot food including fries and large fair portions. Hard to pay the price at fast food 13 dollars a meal and up but they have other options. Staff was okay and I did have to ask for salt and ketup but didn't get a nasty look asking. I will revisit to test that.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.

Where is Dairy Queen Grill & Chill located?

It is located at 400 Fairdale Rd, Fairdale, KY 40118-9701, USA.