At Wendy’s in Erlanger, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Erlanger, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported issues with food temperature, with several mentioning cold or old food, while others praised the freshness of certain items.
Service Consistency
Customer experiences with service varied widely; some praised friendly and efficient staff, while others reported rude service and order inaccuracies.
Cleanliness
The restaurant was noted for its cleanliness and pleasant atmosphere, especially after recent renovations.
Order Accuracy
Numerous reviews highlighted problems with order accuracy, including missing items and incorrect orders.
Speed of Service
While some customers appreciated the quick service, others experienced long wait times, particularly during busy hours.
DC
Derek Clendening
Jan 1, 2026
1.0
Went through the drive through and was told I would have to wait an hour for a baked potato, pulled to a parking spot to call the person the potato was for, and the lady at the drive through slammed the window... went inside, the guy who is assume was working the register made us wait so while waiting we decided to go somewhere else. Employees leaning on the counters on theor phones, nobody actually at the front counter and the guy i just referred to had a smart ass attitude about him. We go there a lot but I honestly don't think we'll be back there. The staff is completely different and no where near as friendly as the afternoon staff... ill drive to Florence for chili or make it at home. I was very disappointed in this place tonight.... also, there was an employee standing at the entrance smoking as we were walking in... I dont smoke, and if im not mistaken, they have an area for employees to smoke, not right where customers are entering the establishment
SW
Sharyne Watson
Dec 25, 2025
4.0
This last visit was a bit of a disappointment, my food was barely warm and part of my order was wrong. Usually it's a good place to get a quick bite, not this time
EB
Ella Ball
Dec 18, 2025
1.0
The fries were fresh! THE burger was hard and dry. Like it’s been sitting there for a while waiting to be placed on buns. My husband was really really upset. Won’t make a trip here anymore.
AC
Andrew Costigan
Dec 14, 2025
5.0
I have never had a bad experience at this Wendy's. This should be the training center for Wendy's in the Kenton county area in my opinion. The Mon-Friday AM breakfast crew is just phenomenal. I have been going here for years and this place has it down with the food, service and correcting anything and using the Wendy's app. This is the place to go for Breakfast and Lunch in the fast food industry. High five to them! Thank you so much for making my mornings so bright.
Andrew Costigan
AD
Amalia Dea
Dec 12, 2025
5.0
Food was fresh. French fries were fresh and hot. Service was great. Super nice and friendly.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of the Wendy's drive-through in Erlanger, KY?
The Wendy's drive-through in Erlanger, KY is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's in Erlanger, KY serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a Wendy's mobile app for ordering food?
Yes, you can order through the Wendy's mobile app available on the Apple Store or by using the quick link https://m-wendys.app.link/l6I2YpOzMMb.
How can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's menu website, mobile app, and in-restaurant. You can access it by selecting a menu item and clicking the “Nutrition & Allergens” link.
How do I contact this Wendy's location for questions or feedback?
You can call the location directly at (859) 578-6223, contact Customer Care through the Wendy's Contact page, or fill out the online Customer Satisfaction Survey.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food options include McDonald's, Chipotle Mexican Grill, Pizza Hut, Gold Star Chili, Gold Star, and another Wendy's location.
What nearby places can customers visit before or after dining at Wendy's?
Customers can visit nearby places such as Palm Beach Tan for tanning services, Walgreens for pharmacy and convenience needs, or Paperphanalia gift shop for cards and stationery.
Is there convenient banking available near this Wendy's location?
Yes, nearby banking options include The Huntington National Bank, Huntington Bank ATM (Drive-Up), Huntington Bank, and Western Union for money transfer services.
Does this Wendy's location offer delivery and drive-through services?
Yes, this Wendy's location offers dine-in, takeout, delivery, and drive-through services but does not offer curbside pickup.