Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,809 reviews
5 stars
562
4 stars
332
3 stars
361
2 stars
185
1 star
369
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor management.
Order Accuracy
Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order accuracy.
Food Freshness
Feedback on food quality is mixed; while some customers received hot and fresh food, others reported cold or poorly prepared items.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but there are also complaints about unsanitary conditions and dirty dining areas.
Speed of Service
Service speed is inconsistent, with some customers experiencing quick service while others faced long waits.
- HHHowdyJoJan 3, 20265.0Beware Weekends. Today was waiting in line to order, then waiting in line for a "Remake". An actual remake line.
- ACAndrew CostiganDec 14, 20255.0Been to this location many of times for breakfast, lunch and dinner and never have had a problem and surprisingly never with the ice cream machine. Staff are always nice and managers always makes things right if something is wrong without question. It's how your approach is to others how things are handled in customer service.
- NTNick TrammelOct 12, 20251.0It's McDonald's
- JYJanette YerlingOct 10, 20255.0Denise!! She has the best energy and customer service!! She’s an awesome asset to McDonald’s! Thanks Denise for the great service!! We love ya!
- KNKathy NorrisSep 20, 20251.0Ordered on the app went to pick up first they say there is no ticket then they find it 20 minutes later then they say I didn't pay for it showed them the email confirmation that I did pay it on app even check the bank account to prove i payed told me have to pay didn't go thru asked for manager asked for this person name had no name tag and wouldn't give me is name never again at this restaurant
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's Erlanger location?
Delivery is available Monday to Saturday from 5:00 AM to 11:30 PM, and on Sunday from 6:00 AM to 11:30 PM.
What are the drive-through hours at McDonald's Erlanger?
The drive-through is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to 12:30 AM.
Can I order McDonald's food online or through an app?
Yes, you can order online via the delivery URL or use the McDonald's App available on both iOS and Android platforms.
What payment options are accepted at McDonald's Erlanger?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Erlanger offer services like curbside pickup or no-contact delivery?
Yes, services include curbside pickup, delivery, same day delivery, and no-contact delivery.
Does McDonald's Erlanger have a drive-thru service?
Yes, this location offers a drive-thru service for customer convenience.
What nearby food options are available around McDonald's Erlanger?
Nearby food spots include Burger King, Wendy's, Bruster's Real Ice Cream, Sake Bomb Sushi, BTS K-Foods Kentucky, Tsunami Sushi, Chipotle Mexican Grill, Gold Star Chili, and Pizza Hut.
Are there any nearby beauty and wellness services close to McDonald's Erlanger?
Yes, nearby options include Stylz Hair & Nail Salon, Polished Nail & Beauty Bar, Sunspa Tanning, and Palm Beach Tan for tanning and spa services.
What are some nearby retail and convenience stores near McDonald's Erlanger?
Nearby retail and convenience stores include Kmart, Paperphanalia gift shop, Circle K convenience store and gas station, Walgreens pharmacy, and Shell gas station.
What is the address and main contact number for McDonald's Erlanger?
The address is 3050 Dixie Highway, Erlanger, KY 41018, and the main phone number is +1 859-341-8873.