Donatos Pizza

Reviews

• VE

  Vickie Einertson

  Nov 21, 2025
  1.0
  Ordered pizza at 419pm with a pick up time of 530pm it’s now 550 and still waiting for my pizza!!
• EG

  Evalece Gross

  Nov 2, 2025
  1.0
  We recently picked up an order from Donatos, and our total was $40.20. While at the window, we noticed the employee handling the card reader seemed to be shuffling with it. After checking our receipt, we saw that a $10 tip had been added without our authorization. When we brought it to her attention, she quickly asked for the receipt back and removed the charge, but insisted on taking the original receipt from us. We called to inform management about the situation and spoke with the shift leader, Nancy. Unfortunately, instead of addressing our concern professionally, she loudly stated that it was “an accident” and then hung up on us. While mistakes can happen, the way this situation was handled was disappointing and unprofessional. We hope management takes this feedback seriously to prevent it from happening to other customers.
• MM

  Mary Meehan

  May 22, 2025
  5.0
  Lisa is amazing she needs her own store
• JH

  Jennifer Hounshell

  Apr 27, 2022
  5.0
  Love this pizza place. Our favorite is the pepperoni on the famous thin crust. There’s pepperoni covering the entire pizza, from edge to edge. It’s always steaming hot when I pickup at the drive through window. Delivery, usually runs later than the estimated delivery time. But, 10-15 minutes isn’t such a big deal. Considering the hiring shortage. The staff is always friendly.
• MC

  Michael Cason

  Aug 8, 2019
  1.0
  Ordered a pizza.... I called an hour after I ordered to find the status.... It hadn't even been baked... They were even nasty to me on the phone. 20 minutes after this I had a Pappa John's pizza... Crazy.