Brand Certified
McDonald's
3.7(879 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
4872 North Main Street, Eminence, KY
40019, United States
Certified by McDonald's • Feb 22, 2026
(502) 845-8470
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.7
879 reviews
5 stars
341
4 stars
210
3 stars
137
2 stars
66
1 star
125
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including incorrect orders, slow response times, and rude staff.
Food Freshness
There were mixed reviews on food quality, with some customers receiving fresh meals while others complained about cold or improperly prepared food.
Cleanliness
The cleanliness of the establishment was often criticized, with reports of unsanitary conditions and unkempt areas.
Management Issues
Several reviews highlighted problems with management, including poor staff training and lack of customer care.
Customer Experience
While some customers had positive experiences with friendly staff, many expressed frustration over repeated issues and a decline in service quality.
- WWWill WilsonFeb 17, 20261.0Absolute worst McDonald's ever! Went through the drive through employees were playing around inside. Was the only vehicle at the window and told to pull to last window if not they will get in trouble due to sensor timer. Fries were cold and so was the Big mac.
- TCtrinity crainFeb 3, 20261.0embarrassing. this mcdonald’s is the worst ran i’ve ever seen, forcing people to pay extra for sauces that you can order for free in the app/on the kiosk but they won’t give them to you unless you pay for them. the managers can’t even teach their employees how to put food together correctly but want to enforce “rules” on customers that don’t even make sense. your employees slop food together like they’re making it for barn animals, managers talk crap about customers RIGHT IN FRONT OF THEM, and the GM runs the place like a dictator that doesn’t really care about the quality of what’s she’s selling. sad to see how downhill the place has gone over the years. do better for the sake of the small community you serve.
- MWMyra WebbDec 28, 20253.0Coffee machine down. Employee mopping floor. Crossing wet floor to get to counter or out doors. Very slow service.
- TEtammy evansDec 25, 20251.0Food was nasty. Not what we ordered
- TMTeresa MoralesOct 25, 20255.0All of the food was hot and fresh. I had a quarter pounder with cheese and medium fry. They made it fresh to order and brought it to my car. Not a long wait and very tasty 🤤
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website