Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
While some customers enjoyed the food, many complained about cold, soggy, or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and floors.
Staff Friendliness
Some customers praised the friendly staff, while others noted rude or indifferent behavior from employees.
Ice Cream Quality
There were mixed reviews on ice cream quality, with some customers enjoying it while others reported issues with texture and taste.
EH
Erin Brown, Hadden
Oct 13, 2025
5.0
Wonderful staff, fresh food n fast service
EE
Eddie
Oct 1, 2025
1.0
Terrible service. Waited 15 minutes and asked them for an update on the food. They said it would be another 10 minutes because they forgot to make fries. Asked for refund and they said they can't because the manager is on break. The three employees were standing around on their phones. Won't be back.
SS
Sookie
Sep 29, 2025
5.0
Slice of Americana
RA
Rodney Aikins
Jul 28, 2025
5.0
Went in last night was very busy but I think he said his name was Joseph jumped in an helped taking our order an arlynn got our food out hot an fast we really enjoyed our food an appreciated the amazing hospitality out these two
AA
Ann Aubert
May 21, 2018
3.0
It's absolutely way too cold in that place, you can't even enjoy your food...
What are the operating hours of Dairy Queen Grill & Chill in Elkton, KY?
The store is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays. It is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Does Dairy Queen Grill & Chill have facilities for families and children?
Yes, the location is family-friendly and offers amenities such as booster seats, high chairs, restrooms, and is wheelchair accessible. It is also good for kids.
Can I order food online or through an app at Dairy Queen Grill & Chill?
Yes, you can place orders for pickup through their online ordering system and download their app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, the location has a drive-thru service as well as seating available for customers.
Is there free Wi-Fi available at Dairy Queen Grill & Chill?
Yes, free Wi-Fi is available for customers at this location.
Where is Dairy Queen Grill & Chill located and how can I contact them?
It is located at 625 W Main St, Elkton, KY 42220-9789. You can contact them by phone at +1 270-265-9040 or visit their website for more details.
What nearby services can I access around Dairy Queen Grill & Chill?
Nearby, you can find services such as CoinFlip Bitcoin ATM for currency exchange, 24seven Laundry for laundry and dry cleaning, and Elkton Carwash for automotive cleaning and detailing.
What nearby healthcare facilities are accessible from Dairy Queen Grill & Chill?
Nearby healthcare options include Henry Bell Clinic for internal medicine and Bell Clinic PLLC which provides family practice and hospital services.
Are there any banks or financial services near Dairy Queen Grill & Chill?
Yes, customers can access Heritage Bank and First Financial Bank, as well as Western Union for money transfer services and Green Day Check Advance for financial loans nearby.