Dairy Queen Grill & Chill

3.7
403 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
625 W Main St, Elkton, KY
42220-9789, United States

Hours

Reviews

3.7
403 reviews
5 stars
171
4 stars
90
3 stars
61
2 stars
24
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Feedback on food quality was mixed, with some enjoying the food while others complained about cold or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and floors.

Staff Friendliness

While some customers praised the friendly staff, others noted instances of rudeness and lack of professionalism.

Ice Cream Popularity

Ice cream items, particularly Blizzards, received positive remarks, although there were complaints about the ice cream machine being out of order.
  • TC
    Teresa Carter
    Dec 28, 2025
    1.0
    I ordered a 3 PC chicken stip, fries, drink and a sundae. I got 3 "nuggets" 10 fries and a sundae with chocolate on the bottom. Took a picture, but, it seems the comments don't allow for that
  • KB
    Kila Blake
    Dec 14, 2025
    1.0
    Couldn’t make a sundae properly. Wayyyyy too much ice cream to where you couldn’t open the cup at all, and hardly any strawberry sauce. Disappointing.
  • EH
    Erin Brown, Hadden
    Oct 13, 2025
    5.0
    Wonderful staff, fresh food n fast service
  • EE
    Eddie
    Oct 1, 2025
    1.0
    Terrible service. Waited 15 minutes and asked them for an update on the food. They said it would be another 10 minutes because they forgot to make fries. Asked for refund and they said they can't because the manager is on break. The three employees were standing around on their phones. Won't be back.
  • DD
    Denise
    Sep 29, 2025
    5.0
    Slice of Americana

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes from DQCakes.com.

What are the operating hours of Dairy Queen Grill & Chill in Elkton, KY?

The store is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays. It is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025).