Dairy Queen Grill & Chill

3.7
399 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
625 W Main St, Elkton, KY
42220-9789, United States

Hours

Reviews

3.7
399 reviews
5 stars
170
4 stars
89
3 stars
61
2 stars
24
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

While some customers enjoyed the food, many complained about cold, soggy, or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and floors.

Staff Friendliness

Some customers praised the friendly staff, while others noted rude or indifferent behavior from employees.

Ice Cream Quality

There were mixed reviews on ice cream quality, with some customers enjoying it while others reported issues with texture and taste.
  • EH
    Erin Brown, Hadden
    Oct 13, 2025
    5.0
    Wonderful staff, fresh food n fast service
  • EE
    Eddie
    Oct 1, 2025
    1.0
    Terrible service. Waited 15 minutes and asked them for an update on the food. They said it would be another 10 minutes because they forgot to make fries. Asked for refund and they said they can't because the manager is on break. The three employees were standing around on their phones. Won't be back.
  • SS
    Sookie
    Sep 29, 2025
    5.0
    Slice of Americana
  • RA
    Rodney Aikins
    Jul 28, 2025
    5.0
    Went in last night was very busy but I think he said his name was Joseph jumped in an helped taking our order an arlynn got our food out hot an fast we really enjoyed our food an appreciated the amazing hospitality out these two
  • AA
    Ann Aubert
    May 21, 2018
    3.0
    It's absolutely way too cold in that place, you can't even enjoy your food...

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes from DQCakes.com.

What are the operating hours of Dairy Queen Grill & Chill in Elkton, KY?

The store is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays. It is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025).