At Wendy’s in Elizabethtown, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Elizabethtown, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
I had a disappointing experience at this Wendy’s drive-thru. I ordered a #1 combo, but from the start, communication was difficult—I could barely hear the employee taking my order through the speaker.
When I pulled forward, it wasn’t clear which window to go to, which added to the confusion. Once I got to the correct window, the employee was very short with me and not personable at all. There was no greeting, no effort to communicate clearly, and overall the interaction felt rushed and unwelcoming.
I understand everyone has tough days, but customer service matters—especially in a drive-thru where clear communication is key. I hope management can address this and improve the experience for future customers.
- KYCS Consulting
ST
Savannah Turner
Mar 16, 2026
2.0
Fries were cold. Service was shitty. One of the burgers had a hair in it and the other one was cold.
DZ
Denise Zoeller
Mar 6, 2026
1.0
I walked into the store and noone was in it that was an employee that I could even see. It was weird. The manager took my order and didn't give me a receipt after I paid. I thought it would be in my bag. I did not receive a receipt at all. My Bacon Big Classic was lukewarm and my fries were limp and cold. I don't think I should have to tell the manager how to do her job. I used to go here every night. I won't go to Wendy's anymore. I threw the fries on the lawn. At least the birds can eat them. I have too many health issues to mess around with a company that doesn't care about their customers food being up to health department standards.
RG
Robert Geary
Jan 30, 2026
1.0
I went in during my lunch break bought my food for me and coworker and I was in a rush because it was my lunch break by the time I got back into the car and headed back to work I realized that my order wasn't complete they put in an incomplete order and I was forced to take an l which I didn't like and then the phone number that was on the receipt tried to call it guess what? it was disconnected and then I tried to get on the internet and look up the real phone number called again and it was also a dead end so all in all this place sucks I would like to get my money back but I have to take an L cuz you know working man's got to be a working man.
What are the drive-thru hours for Wendy's at 61 N. Black Branch Rd.?
The drive-thru is open Monday through Saturday from 6:00 AM to 12:30 AM, and on Sunday from 7:30 AM to 12:30 AM.
Can I order Wendy's for delivery or takeout?
Yes, Wendy's offers delivery where available and takeout options. You can order online at order.wendys.com or through the Wendy's mobile app.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Elizabethtown, KY serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
What payment methods are accepted at Wendy's on N. Black Branch Rd.?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Where can I find Wendy's menu prices and nutritional information?
Menu prices and nutritional information can be viewed at order.wendys.com or on the Wendy's mobile app by selecting your location and viewing item details.
Is there a way to provide feedback or contact this Wendy's location?
Yes, you can provide feedback via the Wendy's Customer Care page, call their live chat, or phone this specific location at (270) 951-0551.
Are there nearby schools around Wendy's at 61 N. Black Branch Rd.?
Yes, Central Hardin High School is nearby, which makes Wendy's a convenient spot for students and families to grab meals before or after school activities.
What other fast food restaurants are near this Wendy's location?
Nearby fast food options include Subway, Taco Bell, and Burger King, offering variety for customers in the area.
Is there a gas station close to Wendy's for convenience?
Yes, Marathon Gas, bp America, Amoco, and BP gas stations are nearby, making it convenient to fuel up before or after visiting Wendy's.
Does Wendy's offer any mobile app or online ordering options?
Yes, Wendy's has a mobile app available in the Apple App Store and also offers quick ordering links, making it easy to place orders on the go.
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