Subway

3.6
595 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Elizabethtown Subway® Restaurant at 809 E. Dixie Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
809 E. Dixie Ave., Elizabethtown, KY
42701, United States

Hours

Reviews

3.6
595 reviews
5 stars
244
4 stars
129
3 stars
74
2 stars
41
1 star
107

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Some customers noted cleanliness issues, particularly in the bathrooms and dining area, while others praised the cleanliness of the remodeled location.

Service Quality

Customer service experiences varied widely; some praised friendly staff, while many reported poor service, slow wait times, and incorrect orders.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh ingredients, while others complained about stale or poorly made sandwiches.

Staffing Issues

Several reviews highlighted understaffing during busy times, leading to slow service and mistakes in orders.

Customer Experience

Overall customer experiences were mixed, with some expressing satisfaction and others vowing not to return due to repeated negative experiences.
  • JB
    Jenny B
    Oct 19, 2025
    5.0
    We just stopped at this location for the first time and everything was great! All of the vegetables were fresh and didn’t look like they were old. The bread was soft and actually looked like it was 12 inches. It was very clean and the staff were all really sweet. I ordered from my app in the parking lot which was very easy and they were already working on it when I walked in. 10/10 recommend
  • TM
    T Martin
    Oct 18, 2025
    4.0
    Service was exceptional. Clean. Came for the EV Supercharger and lunch too.
  • ED
    Erik DeVaun
    Sep 10, 2025
    5.0
    They hooked me up!
  • JS
    Jereme Smith
    Sep 5, 2025
    2.0
    It was Subway, so it wasn’t expected to be anything great. I do believe they could’ve put more than just a couple of sorry pieces of meat on my child’s sandwich, though. Also, I’m not sure how they expect customers to wash their hands without any supplies in the restroom—employees, either, for that matter. And I almost forgot: I’m not a contractor or the health department, but they should probably do something about the mold between the wall and the wallpaper. Pretty sure mold isn’t supposed to be there. That is all.
  • JK
    Jean Krebs
    Aug 18, 2025
    1.0
    Wildest experience at a Subway. Went through the driveway and ordered 2 6 inch subs. She bizarrely continued to jump back and forth between the sandwiches and I had to repeat both orders 7 times each. Both were wrong when we finally got them. I'll never go through a drive thru Subway ever again. Maybe she needed more training...a lot more.

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Elizabethtown?

The Subway restaurant is located at 809 E. Dixie Ave., Hardin, Elizabethtown, KY 42701, US.

What are the opening hours of this Subway location?

The restaurant is open Monday to Friday from 8:00 AM to 10:00 PM, and Saturday and Sunday from 9:00 AM to 10:00 PM.