Subway

3.6
598 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Elizabethtown Subway® Restaurant at 809 E. Dixie Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
809 E. Dixie Ave., Elizabethtown, KY
42701, United States

Hours

Reviews

3.6
598 reviews
5 stars
245
4 stars
129
3 stars
75
2 stars
41
1 star
108

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as stale bread, old vegetables, and incorrect sandwich orders.

Service Issues

Many reviews highlighted poor customer service, including slow service, incorrect orders, and unprofessional behavior from staff.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and restrooms, which detracted from their dining experience.

Staff Friendliness

Despite service issues, some customers praised individual staff members for their friendliness and helpfulness.

Management Concerns

Multiple reviews pointed to poor management practices, including understaffing and lack of training for employees.
  • DL
    Dipen Lalani
    Nov 24, 2025
    1.0
    I recently visited this Subway location and was very disappointed with the experience. the food was not fresh — the bread was stale and the vegetables looked old and unappetizing. I spend quite a bit of money at this location because I work in the area, and I’ve given them try after try hoping things would improve. Unfortunately, the quality remain disappointing. I won’t be spending any more money here unless they make improvements.
  • JB
    Jenny B
    Oct 19, 2025
    5.0
    We just stopped at this location for the first time and everything was great! All of the vegetables were fresh and didn’t look like they were old. The bread was soft and actually looked like it was 12 inches. It was very clean and the staff were all really sweet. I ordered from my app in the parking lot which was very easy and they were already working on it when I walked in. 10/10 recommend
  • TM
    T Martin
    Oct 18, 2025
    4.0
    Service was exceptional. Clean. Came for the EV Supercharger and lunch too.
  • ED
    Erik DeVaun
    Sep 10, 2025
    5.0
    They hooked me up!
  • JS
    Jereme Smith
    Sep 5, 2025
    2.0
    It was Subway, so it wasn’t expected to be anything great. I do believe they could’ve put more than just a couple of sorry pieces of meat on my child’s sandwich, though. Also, I’m not sure how they expect customers to wash their hands without any supplies in the restroom—employees, either, for that matter. And I almost forgot: I’m not a contractor or the health department, but they should probably do something about the mold between the wall and the wallpaper. Pretty sure mold isn’t supposed to be there. That is all.

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Elizabethtown?

The Subway restaurant is located at 809 E. Dixie Ave., Hardin, Elizabethtown, KY 42701, US.

What are the opening hours of this Subway location?

The restaurant is open Monday to Friday from 8:00 AM to 10:00 PM, and Saturday and Sunday from 9:00 AM to 10:00 PM.