Subway

3.7
491 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Elizabethtown Subway® Restaurant at 102 Wal-Mart Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
102 Wal-Mart Dr, Elizabethtown, KY
42701, United States

Hours

Reviews

3.7
491 reviews
5 stars
217
4 stars
103
3 stars
60
2 stars
26
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and lack of respect.

Food Quality

Customers reported inconsistent food quality, including poorly made sandwiches, incorrect orders, and unsatisfactory portion sizes.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and overall lack of cleanliness.

Slow Service

Many customers experienced long wait times for their orders, both in-store and through the drive-thru, often with only one employee working.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff training, handling of customer complaints, and overall operational inefficiencies.
  • NM
    Nicholas Mabini
    Dec 31, 2025
    1.0
    Hands down the worst Subway I’ve ever been to. The managers are rude, the employees act annoyed that you even walked in, and basic respect is apparently too much to ask for. No greeting, no professionalism, just attitude and side-eye from start to finish. The manager clearly doesn’t train or care, because the whole place runs like a joke. If being disrespectful was a requirement for employment, they nailed it. Save your money and your patience — this location doesn’t deserve either. THEY WILL LIE TO YOU tell you one thing over the phone then act like they never said it. I will be finding a corporate number and I will be reporting this place
  • NJ
    Neil Jaggers
    Dec 1, 2025
    1.0
    This is the second night in a row that I came through there and ordered a ham sandwich on white 6 inch for my daughter with just olives and mayo. They failed to put the mayo on the sandwich both nights and I asked all I want is extra olives and they tell me they can only put four olives on a sandwich. I believe this is definitely crazy especially since I’m paying what I’m paying for this sandwich you can’t tell me how many olives I can have on my sandwich I mean, I could understand if it was hundreds of olives, but just add adding an extra few olives on a sandwich and telling me you can’t do that it’s subway policy is Ridiculous. Like I said, this is the second night in a row and I will be calling corporate. If that is the only reason I left the one star review the service was OK but once I called back and told him I was coming back up there they told me I couldn’t and I told him I lived five minutes away. It was 955 and they told me they would not remake any sandwich for me by the time I got there. This is the most ridiculous thing I’ve ever heard from a company. Especially when I’m spending $45 or more.
  • TB
    Thomas Birkemeier
    Sep 20, 2025
    1.0
    We stopped at the drive through just because my daughter needed a bottle of water. We asked if they had bottled water and he just said "pull around". Not yes, not no, not how much they were, nothing. We pulled around and he told us the total, and then asked for a tip. A tip for a bottle of water? I couldn't believe he was serious, but he was. Needless to say I didn't tip him, and no one else should, either. This tipping nonsense has gotten ridiculous, and it's absolutely ridiculous to ASK for a tip, especially for a bottle of water.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

Subway is located at 102 Wal-Mart Dr, Hardin, Elizabethtown, KY 42701, US.

What are the operating hours for Subway at 102 Wal-Mart Dr?

Subway is open Monday to Friday from 8:00 AM to 10:00 PM, and Saturday and Sunday from 9:00 AM to 10:00 PM.