Subway

3.8
457 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Elizabethtown Subway® Restaurant at 928 N Mulberry brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
928 N Mulberry, Elizabethtown, KY
42701, United States

Hours

Reviews

3.8
457 reviews
5 stars
209
4 stars
93
3 stars
64
2 stars
22
1 star
69

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect sandwich orders and missing items.

Customer Service

Feedback on customer service was mixed; some praised friendly staff while others reported rudeness and unprofessional behavior.

Food Quality

While many enjoyed the freshness and taste of the food, there were complaints about stale ingredients and poorly made sandwiches.

Speed of Service

Several reviews highlighted slow service, particularly during busy times or at the drive-thru.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and issues with coupon acceptance.
  • AB
    Ash Bee
    Nov 5, 2025
    5.0
    Meghan made us such a delicious sandwich! She was very friendly and attentive. I appreciate that a lot. Best customer service we have had in a long time! We will be back! And she didn’t burn our sandwich like it almost always is with anyone else. She toasted them at the same time to prevent this. I feel like she went above and beyond to make us the best sandwich.
  • SM
    Sal Mcdaniel
    Oct 5, 2025
    2.0
    Sunday, October 5 at 4:50. It was our clean day, and the food planned for dinner did not thaw. So we decided on getting subway. We have gone inside and got our food, and always got exactly what we wanted. I ordered on the app this time, so my husband could just go and pick up. My sandwich was prepared right , but not toasted as I asked. My husband's sandwich did not have any of the right veggies on it. It had veggies on it he hates. No mayo, mustard as he asked for, but had some kind of hot sauce on it! His also was not toasted as asked for. When I called to talk to manager, she was not in. You have one job, make a sandwich the way customer asked for it. It is so freaking wrong to be worned out from cleaning, go pick up dinner and pay a small fortune for 2 sandwiches, just to have sandwiches not prepared properly as asked for. My husband could not eat his because wrong veggies and covered in hot sauce. Maybe you think it's funny to make a crazy sandwich or just don't care. Money is tight for everyone. You should get what you asked and paid for. You get paid to make sandwiches, it is your freaking job! Please take pride in your work, and stop ruining other people's day and wasting their money.
  • KP
    Kaypee Poynter
    Sep 19, 2025
    5.0
    We went at 8:00 PM on 9/19 and the service was phenomenal!! The guy making our sandwiches was super super polite! And the lady who rang us up was awesome as well. 10/10 for customer service and preparing our food!! Will be back!
  • AJ
    April Jasper
    Sep 6, 2025
    5.0
    This is our favorite subway. The people are always friendly and the food is always good.
  • BB
    Brennan Brooks
    Jul 21, 2025
    5.0
    Great atmosphere. Make sure LaQetta makes your bread! 🔥🔥

Frequently Asked Questions About Subway

What are the operating hours of Subway at Hardin Plaza Shopping Center?

Subway is open Monday to Friday from 8:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 10:00 PM.

Does Subway at 928 N Mulberry offer delivery and curbside pickup?

Yes, the restaurant provides both curbside pickup and delivery services for convenient ordering.