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Sonic Drive-In

3.5
(1652 reviews)
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Business Details

537 W Dixie Avenue, Elizabethtown, KY
42701, United States
(270) 763-9900
http://www.sonicdrivein.com/locations/us/ky/elizabethtown/537-w-dixie-avenue/store-3723
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Elizabethtown, KY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 537 W Dixie Avenue for the ultimate SONIC experience!

Location

Sonic Drive-In
537 W Dixie Avenue, Elizabethtown, KY
42701, United States

Hours

Reviews

3.5
1,652 reviews
5 stars
639
4 stars
372
3 stars
209
2 stars
107
1 star
325

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and poor customer interactions, with many expressing frustration over understaffing and unresponsive staff.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food quality, leading to dissatisfaction among customers.

Management Changes

Some customers noted improvements since the return of previous management, while others felt the overall service had declined.

Food Quality

Feedback on food quality was mixed, with some praising specific items like shakes, while others reported cold or poorly prepared food.
  • IT
    Ivy Truby
    Feb 19, 2026
    5.0
    Great food compared to most Sonic's and super nice employees
  • JT
    Julie Tharp
    Dec 30, 2025
    5.0
    😁
  • SW
    Skylar Wise
    Dec 27, 2025
    5.0
    So great now that old management is back! Devonna was absolutely amazing and so full of personality! Food was fresh, hot, and correct! I highly recommend everyone give sonic a second chance!
  • RR
    Ronda
    Nov 26, 2025
    5.0
    It's very nice and very comforting to know.The original owners are back in the driving seat
  • MA
    Matthew Asp
    Nov 25, 2025
    1.0
    I stopped by this Sonic and used the drive-through, and the experience was disappointing from start to finish. The young lady working the window clearly hated her job, zero personality, no greeting, and absolutely no idea how to interact with customers. It felt like I was inconveniencing her just by placing an order. To make it worse, they still managed to mess up my order, and all I ordered was a simple SuperSonic Cheeseburger. When you can’t get the basics right and the customer service is that poor, it’s hard to justify coming back. Definitely not an experience I’ll be repeating anytime soon.
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Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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