Panera Bread

4.0
887 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Elizabethtown is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
115 Towne Dr, Elizabethtown, KY
42701, United States

Hours

Reviews

4.0
887 reviews
5 stars
457
4 stars
181
3 stars
92
2 stars
68
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold meals, small portions, and unsatisfactory preparation.

Cleanliness Concerns

Several customers noted cleanliness issues in the dining area and food preparation practices, raising health concerns.

Pricing Complaints

Numerous customers expressed that the prices are too high for the portion sizes and quality of food received.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • WW
    William
    Dec 25, 2025
    1.0
    Went through the drive thru. No one was behind me at the time, nor in front of me. Ordered my French Dip meal. Even though it wasn’t busy, once others pulled up after me, I was left in parking spot 1 for 15-20 minutes due to them WAITING for the last order so they can bring it out all at once. This is unacceptable! My food was cold by the time they brought it to me. $16 for a sandwhich with BARELY any meat on it, and a half filled French onion soup. Like not even a 1/2 cup of soup. $16???????? Yall have lost yalls minds with this crap! I’ll never be back. I can get free rolls and a nice dinner for that much at Texas Roadhouse. This is getting absurd. Change your prices or give us enough food for that kind of money!!!!!
  • MS
    Mafia Scrub
    Dec 11, 2025
    5.0
    That Michael guy is awesome. Super good time here. I didn't know what to get because it was my first time. He told me to get this good sandwich and he made it mikes way. Super awesome time here I WILL COME BACK.
  • BR
    Brandon Raine
    Dec 11, 2025
    4.0
    That Michael guy is really something special! He gave me my sandwich mike's way and boy ill tell you what it was something magical... wonderful experience shout out Michael.
  • BL
    Becca Lynn
    Dec 5, 2025
    1.0
    Normally I like Panera and like the pickup option for me on my busy lunch schedule. However today with a terrible experience because I get a message saying my order is ready for pickup. When I pull up to the window I am told it is not ready. When I asked approximately how long is going to be for the wait because I have to get back to work for lunch, I'm told they have no idea that there are multiple orders in front of mine. Why did I get a message saying it's ready when clearly was not? So I tell them I need to cancel the order then. I am told I had to do it in the app as they could not cancel an order in the store. However when I called customer support to try to cancel the order, they tell me could have done it in the store. Now I feel like I was lied to at the store. On another side note, customer support is not able to cancel orders past their pickup time.
  • DZ
    Denise Zoeller
    Oct 6, 2025
    1.0
    I went to Panera and I got a sandwich. When I picked up my sandwich the greens on it were touching the counter on both sides of my sandwich. I had to pick it off my sandwich. I ended up taking the sandwich back. It was poorly made and you couldn't even see the red onion or pepperocini it has on it. The manager was pleasant but she did have a little attitude. I told her she lost my business. I have too many health issues to have employees endangering my health being careless.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Elizabethtown accept reservations?

No, Panera Bread in Elizabethtown does not accept reservations.

What are the operating hours for Panera Bread Elizabethtown?

Panera Bread Elizabethtown is open daily from 6:00 AM to 9:00 PM, and on Sundays from 7:00 AM to 9:00 PM.