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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.0
(892 reviews)

Business Details

115 Towne Dr, Elizabethtown, KY
42701, United States
(270) 737-0250

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Elizabethtown is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
115 Towne Dr, Elizabethtown, KY
42701, United States

Hours

Reviews

4.0
892 reviews
5 stars
459
4 stars
182
3 stars
93
2 stars
68
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for food, incorrect orders, and unprofessional behavior from staff, particularly management.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about portion sizes, freshness, and incorrect items being served.

Cleanliness Concerns

Several customers noted unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.

Pricing Complaints

Numerous customers expressed dissatisfaction with high prices relative to portion sizes and food quality.

Positive Staff Interactions

Despite the issues, some customers praised specific staff members for their friendliness and helpfulness.
  • LM
    lacey mcguffin
    Feb 12, 2026
    3.0
    They had no bread...at Panera Bread
  • CM
    Charles Maggard
    Feb 6, 2026
    5.0
    Food is always good, but is s little pricey. Coffee was tepid at the self service coffee bar. Plenty of condiments for the coffee. My wife ordered a chocolate croissant. It was delicious!
  • JH
    Jarrid Hawkins
    Jan 30, 2026
    5.0
    Consistently great!
  • FA
    Frank A
    Jan 25, 2026
    4.0
    Food great! Especially soups! Prices are little high. Atmosphere is a little dated, but overall a great improvement from past years.
  • TS
    Toni Michelle Smith
    Jan 17, 2026
    1.0
    I work for a delivery service in my free time. I recently had a pick up at the Elizabethtown store. The order was over 10 minutes late being ready, and in the time I stood there waiting I watched the staff moving extremely slow and unmotivated, the manager on duty had a chat with employees in front of the counter without offering any help or explanation or apology of any kind. To be clear, I did NOT yell at anyone or curse, I wasn't verbally abusive to the staff or slam anything. But because I was visibly frustrated by the time she brought the order to me and she didn't like it, she demanded to know what my name was so she could call and complain about me with a smug smirk on her face. I told her she didn't need to know my name, she just needed to stop making people wait nearly 15 minutes over pick up time without at least a greeting. As I left, she told me I wouldn't be back. I have never had an issue with deliveries from this store before, but this was the worst pick up I've had ANYWHERE. I have worked in service many, many years and I know all it usually takes to make a situation like this better is to make contact with the customer. A "hey sorry, we are running behind" will do wonders. But the manager, who should understand communication better, chose to be rude and unprofessional, and to threaten me instead.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Elizabethtown accept reservations?

No, Panera Bread in Elizabethtown does not accept reservations.

What are the operating hours for Panera Bread Elizabethtown?

Panera Bread Elizabethtown is open daily from 6:00 AM to 9:00 PM, and on Sundays from 7:00 AM to 9:00 PM.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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