Many customers reported issues with food quality, including undercooked pizza, limited selection, and instances of food causing illness.
Service Issues
Numerous reviews highlighted poor service, including long wait times for food, unhelpful staff, and inaccurate orders.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and plates, contributing to a negative dining experience.
Buffet Management
Customers expressed frustration with the buffet being poorly stocked, leading to long waits for pizza and limited options available.
KB
Kayla Booker
4 days ago
1.0
We went to a birthday party, it was pure chaos. There was no pizza, no clean cups and no one seemed to know what they were doing. And half the game room didn't work.. Seems they should have kept the old managers and employees who ran that place so smoothly.
LK
Lacy Kerrick
Feb 22, 2026
1.0
They was no cheese, no cottage cheese, no ranch, no clean cups. And…… not one slice of anything on the pizza buffet. Waited 30 minutes and they only brought out one pizza and it was gone because there were 20 people standing with plates waiting. Would’ve just got out money back because all we ate was a plate of LETTUCE but the line to get money back was about 10 deep and didn’t have the time to set and wait any longer. They did put a sign on the door but, did it say we are out of food??? Nope! It said card reader not working!!! So after paying for me and my sister to eat lettuce we left and went and got dinner elsewhere
JM
Jessica Mitchell
Feb 21, 2026
1.0
We went years ago & it was really good. So we took our kids tonight for our youngest sons birthday & it was HORRIBLE. I don't know if it was a bad night or if they were short staffed but it was ridiculous. They couldn't keep clean plates or food on the bar. They had paper plates out & kept running out of those as well. The salad bar was so, so they ran out of ranch & never filled it back up. Some of the staff weren't very friendly. The machine in the arcade where you get playing cards was broken. We paid over $50 for us to get in & was a complete waste of money. We left & went to golden corral where they can always keep up with the demand. Better food, plenty of food, plenty of clean plates & friendly staff. We won't be back to Gattis since it's gone downhill.
TB
Tasha B
Feb 15, 2026
1.0
Whent there today for a childs birthday party. The food has never great. Always just went there because our kids and grandkids liked it. This was the worst I have ever seen it. There was literally no food on the buffet. Salad bar was half empty. There was no pasta at all one or two pizzas on the bar at best. They were under staffed and the employees that were there took their time doing anything. The service was so bad they should have closed down for the day instead of giving customers such a poor experience.
KR
Kathy R
Feb 14, 2026
4.0
We go a few times a year. They seem to be very understaffed but everyone was working as hard as they could to keep the pizza going on the buffet. I can only imagine how difficult it then you put out a new Pizza or dessert and 2 or 3 people take it all in under a minute but they did the best they could. The pizza we did have was good and you can beat the prices