McDonald's

3.6
1762 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
517 W Dixie Ave, Elizabethtown, KY
42701, United States

Hours

Reviews

3.6
1,762 reviews
5 stars
650
4 stars
388
3 stars
313
2 stars
145
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially during peak hours, with some experiencing delays of over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Feedback on food quality was mixed, with some customers enjoying hot and fresh meals while others received cold or poorly prepared food.

Employee Attitude

Customer experiences varied regarding staff friendliness, with some praising attentive service while others reported rude or disinterested employees.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty floors and surfaces.
  • BC
    Bill Collins
    1 day ago
    3.0
    I'm tired of thrown together burgers with half of the stuff falling off the sides, including the burger and not so fresh buns.
  • ME
    Monique Edwards
    4 days ago
    1.0
    The building is awesome but the customer service is not good.
  • DH
    darklaser Hernandez
    Oct 21, 2025
    1.0
    Idk what this is but it was inside my food
  • BE
    Brandon Edwards
    Oct 5, 2025
    4.0
    This location usually does a decent job with food. My order is correct 9 out of 10 times. They have several meal deals and will let you know if there is a cheaper way to get the same combination. Food is usually hot. Service is much better during morning and lunch. Dinner service is hot or miss.
  • MM
    Miles Maddox
    Oct 4, 2025
    1.0
    If you're in a hurry or just hungry then I wouldn't stop here, they will mess up the food and then pull you up to sit for 15 minutes to forget about you. It's a clown show here. ABSOLUTELY RIDICULOUS JOKE OF LEADERSHIP HERE. NEEDS NEW EMPLOYEES.

Frequently Asked Questions About McDonald's

What are the McDonald’s Elizabethtown location's regular dining hours?

This McDonald’s location in Elizabethtown is open daily from 5:00 AM to 11:30 PM.

When is the drive-through at this McDonald's open?

The drive-through is open daily from 5:00 AM until 12:30 AM on most days, with extended hours until 1:00 AM on Fridays and Saturdays.