McDonald's

3.6
1699 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1700 N Dixie Hwy, Elizabethtown, KY
42701, United States

Hours

Reviews

3.6
1,699 reviews
5 stars
622
4 stars
387
3 stars
278
2 stars
159
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Quality

Many reviews mentioned declining food quality, with complaints about cold, soggy, or improperly prepared items.

Cleanliness

Several customers noted issues with cleanliness, particularly in the dining area and restrooms.

Speed of Service

Customers experienced long wait times in both the drive-thru and inside the restaurant, often having to wait for their orders.

Pricing Concerns

There were complaints about high prices relative to the quality of food served.
  • SH
    Sally E. Harrod
    Dec 29, 2025
    5.0
    This is one of the better McDonald's, in my opinion. It is consistent and clean.
  • NG
    Natalie Growler
    Dec 23, 2025
    3.0
    They never have the cheese melted it disgusts me so much. 3 stars!
  • EM
    Edwin Munoz
    Dec 22, 2025
    2.0
    I ordered in the drive thru last night. Came to the first window and the guy didn't open the window. I just sat there waiting. Then the lady in the first window called me to pull up. The guy totally I ig ored me!
  • NS
    Not Steve
    Dec 12, 2025
    2.0
    I haven't been to a McDonald's in probably 10 years. Bill Gatti, owner was a jerk and boycotted them.I was invited to join a friend and decided to give it a try again. I ordered a cheeseburger, small fry, and small sweet tea...what used to be a $3.50 Happy Meal. It was almost $9. The burger and bun was smaller than it was years ago and still tasted like pure salt. The fries were as I remembered after they changed the cooking oil...awful. The sweet tea, now in a plastic cup instead of the cardboard ones I remembered tasted good. The limited menu was hard to understand and now they expect me to type my own order in? Good thing we managed to get another employee to ring up our order old school or I would have walked out. Now I remember why I no longer frequent McDonald's. Don't plan to come back...ever.
  • MS
    Mark Swimm
    Dec 3, 2025
    3.0
    Well my food was correct and ready in a decent amount of time. But I heard several people complain while I was there. They were very busy so I just let that part go. The bathroom thing I couldn't let go though. Only 1 working restroom with a handwritten sign saying everyone could use it. While my grandson was using the restroom a young lady came in and even after I told her someone was in there she looks under the door. It's crazy that my grandson had to be put in that situation. Luckily he may not realized it wasn't ok.

Frequently Asked Questions About McDonald's

What are the regular opening and closing hours for McDonald's at 1700 N Dixie Hwy, Elizabethtown?

McDonald's in Elizabethtown is generally open from 5:00 AM to 1:00 AM Monday through Wednesday, and on Sunday until 11:00 PM. From Thursday through Saturday, it is open 24 hours or close to midnight.

Does this McDonald's location have a drive-through service and what are its hours?

Yes, this McDonald's has a drive-through. The drive-through is open from 5:00 AM to 1:00 AM on most days, and from midnight to 11:59 PM Thursday through Saturday.