McDonald's

3.6
1686 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1700 N Dixie Hwy, Elizabethtown, KY
42701, United States

Hours

Reviews

3.6
1,686 reviews
5 stars
620
4 stars
387
3 stars
272
2 stars
157
1 star
250

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others experienced rudeness and unprofessional behavior.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about cold, soggy, or poorly prepared items.

Cleanliness

Customers noted that the dining area was often dirty, impacting their overall experience.

Speed of Service

There were numerous complaints about slow service, particularly in the drive-thru, with long wait times reported.
  • RT
    Roland Trombley
    Nov 15, 2025
    1.0
    Tired of them pushing us out drive through to speed up their performance times. Push us a stall forget about us Come ask what’s our order. Poorly managed establishment
  • MM
    Mokkana
    Nov 2, 2025
    1.0
    Ordered online via the app. Still spent 10 minutes in the drive through. Got to the window, got drinks, moved to next window, was sent to third window. Third window we waited, almost 15 minutes. They eventually shoved a couple of bags out the window, wrong order number…..instead of lunch we got 9 large fries…with bar b que sauce? Been watching thing go downhill for years. Won’t be back.
  • ZK
    Zakaree Kent
    Oct 29, 2025
    1.0
    They got my entire order wrong. The entire reason I went was to play monopoly, I ordered my whole $40 order off the monopoly menu, and didn't get a single monopoly peel off on any of the food or drinks. I was extremely upset about it. Like I said, that was the whole reason I decided to go to McDonald's....I hate McDonald's normally, and the only reason I chose to eat here today was to play the monopoly which I didn't even get to do because this specific McDonald's is a joke...will never eat here again. The employee who handed us our food was extremely rude and pretty much threw our food at us, spilled one of the drinks on my husband, and proceeded to rush us out of the drive thru....so yeah...this place was terrible.
  • MI
    Ms Innie Irish
    Oct 25, 2025
    2.0
    My food was not prepared correctly. The girl who brought my food curbside seemed to be under the influence of something. She walked up right after I parked in the spot and tried to give me someone else's food. Whoever prepared my order left the fries out of the bag. I went into the restaurant to get them. I stood at the counter for several minutes before I finally got the attention of a manager by calling out to her. I had several employees look at me and one even walked right by without acknowledging I was standing there. Honestly they all looked like they were sleepwalking. Terrible customer service.
  • TT
    Tamara
    Oct 24, 2025
    1.0
    If I could give less than one star I would. Sat in DT for over 20 minutes before getting to the speaker. The two people taking orders were rude, unprofessional, and incompetent. The guy taking orders from the speaker closest to the building kept making small talk with the customers and then saying, "I got you." The people at the food window seemed irritated by the back up, too. Food was cold and gross. No doubt, a result of the dumpster fire that was the DT ordering.

Frequently Asked Questions About McDonald's

What are the regular opening and closing hours for McDonald's at 1700 N Dixie Hwy, Elizabethtown?

McDonald's in Elizabethtown is generally open from 5:00 AM to 1:00 AM Monday through Wednesday, and on Sunday until 11:00 PM. From Thursday through Saturday, it is open 24 hours or close to midnight.

Does this McDonald's location have a drive-through service and what are its hours?

Yes, this McDonald's has a drive-through. The drive-through is open from 5:00 AM to 1:00 AM on most days, and from midnight to 11:59 PM Thursday through Saturday.