Food Quality
Customers praised the taste and freshness of the sandwiches, but there were multiple complaints about incorrect orders and poor portion sizes.
Customer Service
While some staff were noted as friendly and helpful, many reviews highlighted rude service and a lack of accountability for mistakes.
Speed of Service
Numerous customers reported long wait times for both in-store and delivery orders, contradicting the brand's 'freaky fast' promise.
Cleanliness
The restaurant was generally described as clean, but there were isolated reports of food safety issues, including food poisoning.