Five Guys

4.1
286 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger JointFive Guys
Your nearby Five Guys at 1617 North Dixie Hwy in Elizabethtown is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Five Guys
1617 North Dixie Hwy, Elizabethtown, KY
42701, United States

Hours

Reviews

4.1
286 reviews
5 stars
168
4 stars
43
3 stars
35
2 stars
17
1 star
23

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers have mixed feelings about the food quality, with some praising the burgers and fries while others report inconsistencies and issues with preparation.

Pricing

Many reviews mention that the prices are high, with some customers feeling the quality does not justify the cost.

Service Issues

Several customers experienced poor service, including wrong orders, slow service, and unhelpful staff.

Cleanliness

There are complaints about cleanliness, with some customers noting dirty tables and a lack of attention to the dining area.

Overall Experience

While some customers had positive experiences and enjoyed their meals, others expressed disappointment and indicated they would not return.
  • JZ
    John Hagen (Zyph)
    Dec 28, 2025
    3.0
    Five guys is expensive and compared to some places I've been definitely not worth it, but five guys biggest problem is that the bun is trash. Within seconds of eating it turns into a sloppy wet mess because the buns cannot even hold up long enough for someone like me to inhale it.
  • JT
    James l Thompson
    Dec 19, 2025
    5.0
    I feel like you get your money worth. Foods good too
  • AA
    Ann
    Dec 7, 2025
    2.0
    The food at Five Guys fell short of expectations. The flavors were flat, the quality felt inconsistent, and overall it wasn’t an enjoyable meal
  • DC
    Dawan Clayton
    Nov 29, 2025
    5.0
    Clean space. Friendly staff. Best burger in town!!Everything is FRESH and delicious
  • MA
    Matthew Asp
    Nov 25, 2025
    1.0
    I’m extremely disappointed with my recent visit to Five Guys. For the price they charge, I expected far better. My order was wrong, and when I tried to address it, the customer service was noticeably lacking. On top of that, one of the drink machines wasn’t even working, which just added to the frustration. The quality of the food absolutely does not match the high prices, and the overall experience made it clear this place isn’t worth the money. For what I paid and the service I received, I will not be returning and I definitely won’t be recommending Five Guys to anyone I know.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.