Five Guys

4.1
279 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1617 North Dixie Hwy in Elizabethtown is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Five Guys
1617 North Dixie Hwy, Elizabethtown, KY
42701, United States

Hours

Reviews

4.1
279 reviews
5 stars
165
4 stars
43
3 stars
33
2 stars
16
1 star
22

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the burgers and fries for being delicious, fresh, and well-prepared, although some reported inconsistencies in quality.

Service Issues

Several reviews highlighted problems with service, including slow wait times, incorrect orders, and staff not being attentive.

Pricing Concerns

Many customers noted that while the food is good, the prices are considered high, leading to mixed feelings about value for money.

Cleanliness

Feedback on cleanliness was mixed; some customers found the restaurant clean and well-maintained, while others reported dirty tables and a lack of attention to the dining area.

Customer Experience

Overall, customer experiences varied widely, with some enjoying friendly service and a pleasant atmosphere, while others encountered rude staff and poor management.
  • RW
    Rita Williams
    Nov 15, 2025
    4.0
    The food was very good but not a single table had been wiped down. Had to wipe off our own table before sitting down.
  • PP
    Prismo
    Nov 1, 2025
    1.0
    At 9:00 PM the guy at the register with the mustache Dylan, was just being unreasonably rude for no reason and acted like every small request was an absolute chore, he also didn’t give me a receipt so I didn’t know my order number and acted frustrated when people were confused about their order.
  • JA
    Julie Alexander
    Oct 4, 2025
    5.0
    1st time. Definitely will go again. Best Burger I've had in a minute.
  • TB
    Thomas B
    Sep 19, 2025
    5.0
    So, was there maybe about six months ago and was pretty let down. Burgers were exceptionally messy and fries were cold and full of grease. Went back there yesterday and what a change! Food was hot and fresh(I forgot to get a picture of my son’s burger). The fries were perfect (my son’s rating). I am low carb so no bun or fries for me…. Five Guys is not cheap… so I expect great food for the price. Was also great to see a 100% food score rating!
  • WH
    William Hazelwood
    Sep 16, 2025
    5.0
    Great burger as always, excellent fries and plenty of them 😋!!!!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.