Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Many customers praised the pizza for its freshness and flavor, particularly the Hot Honey Pepperoni and cauliflower crust options, while some noted inconsistencies in cooking and sauce quality.
Customer Service
The staff, especially the owner Phillip and cashier Marley, received high marks for their friendliness and attentiveness, although there were reports of poor service during busy times.
Cleanliness
The restaurant was frequently described as clean and welcoming, contributing to a positive dining atmosphere.
Order Issues
Several customers experienced problems with online orders, including incorrect items and long wait times, indicating a need for improvement in order management.
Community Engagement
The business is recognized for its support of local nonprofits and community involvement, enhancing its reputation among customers.
AS
Alicia Spearin
Nov 17, 2025
5.0
I don’t usually give 5 star reviews because if I’m happy with the service, there’s no need, but this was the best barbecue chicken pizza I’ve ever had…twice!👍
AS
Amanda Smith
Nov 14, 2025
4.0
Good, consistent pizza. I got take out and it was ready on time. Dining room & restroom were clean. Staff was friendly.
KB
Kellye Brown
Nov 13, 2025
5.0
Today was my first time at Donatos. It was fantastic. The pizza has thin crust and was delicious. The service was as good as the pizza. Will definitely be back!
MW
Marcus Whitley
Nov 6, 2025
5.0
I highly recommend visiting this establishment. My sausage pizza was amazing, The owner, Phillip, was very welcoming and friendly. I will gladly drive for 30 mins. to eat there again!
SH
Shane Hairston
Nov 2, 2025
5.0
If you want amazing pizza, fresh flavor, and top-tier hospitality, Donatos Pizza in Elizabethtown is THE spot! 🍕🔥
We did carry-out and ordered The Works thin crust pizza and buffalo wings — both were absolutely delicious. You can taste the freshness in every bite, unlike most places.
What really made the experience unforgettable was Philip, the owner. He greeted us with a smile, welcomed us to Kentucky (we just moved here from Virginia with the military), and took the time to explain the menu in detail. His energy and hospitality were out of this world — you can tell he truly cares about his customers.
The restaurant was spotless, the staff was friendly, and everyone greeted us with genuine smiles. It’s rare to find a place that makes you feel at home and serves great food — Donatos in E-town nailed it. 💯👏
Highly recommend — we’ll definitely be back again and again! 🙌🍕