Business Details
About
Pizza Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.1
281 reviews
5 stars
203
4 stars
10
3 stars
8
2 stars
14
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive service from staff, particularly highlighting the owner Phillip and cashier Marley for their exceptional hospitality.
Food Quality
The pizza received mixed reviews; while many found it delicious and fresh, some criticized the flavor and quality of the sauce and toppings.
Order Accuracy
Several customers reported issues with order accuracy, including incorrect toppings and missing items, leading to dissatisfaction.
Wait Times
Customers experienced inconsistent wait times, with some reporting long delays for both dine-in and delivery orders.
Cleanliness and Atmosphere
The restaurant was noted for its cleanliness and pleasant atmosphere, contributing positively to the dining experience.
- RMRonald MontgomeryJan 1, 20265.0Phillip truly believes in making sure his customers have a positive experience at his establishment . I commend him for actually caring about customer satisfaction. Having a good franchisee who is actively involved can make or break a business and this store has an excellent one in place!
- KJKarla JohnsonDec 28, 20255.0We eat at Donato's every time we are in Elizabethtown. We love their pizza! Great sauce, crust & just great pizza! We hope a Donato's opens in Loyola soon!
- ATAmanda ThurmanDec 20, 20255.0We placed an order online for pickup so we could take it home and relax after a long day of shopping and we were so happy we decided to try out Donatos! The pizza was just coming out of the oven when we got there so it was hot, fresh, and right on time. The owner was super friendly, service was quick and easy, and the pizza was even better! We love the thin crust, but you can order different crusts if you prefer something different. The toppings were fresh and flavorful! We got a pepperoni pizza and chicken veggie pizza - I don't think I've ever had chicken from a pizza restaurant that tasted as good as this chicken! We will definitely be back! The online ordering process was fool proof and easy to navigate as well. Thank you, Phillip and team, for an amazing, delicious, and easy dinner! Can't wait to try more menu items!
- CCCoreyDec 16, 20253.0I have to say that this is NOT one of my favorite pizza places, the food was not very flavorful at all, I think it is mostly the sauce that we did not like, I would honestly rather have Little Caesars or Chucky Cheese. There is not much seating so if you want to eat there you either need to get there early or be prepared to wait for a table.
- JGJonathan GrinnaldsDec 12, 20255.0The food was delicious! Marley was great she kept me informed of my wait and kept me updated! She was very friendly and polite as well. The owner Phillip was awesome as well. Definitely better food than the chain pizza places in town! Will absolutely be back very soon! Overall was a great experience and will recommend to all my family and friends!
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located?
Donatos Pizza is located at 1511 Ring Rd, Suite 100, Elizabethtown, KY 42701, USA.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday to Saturday from 11:00 AM to midnight.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same day delivery services.
What payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order from Donatos Pizza using a mobile app?
Yes, you can order using the Donatos app available on the Apple App Store and Google Play Store.
Does Donatos Pizza provide parking and is it wheelchair accessible?
Yes, Donatos Pizza has free street and lot parking, and the entrance and parking are wheelchair accessible.
What nearby places can I visit before or after eating at Donatos Pizza?
Nearby, you can visit Buffalo Wild Wings for more dining options or Hobby Lobby for arts and crafts shopping.
Are there any nearby sporting or outdoor gear stores near Donatos Pizza?
Yes, Academy Sports + Outdoors and Tractor Supply Co. are nearby and offer sporting goods and outdoor gear.
What medical facilities are near Donatos Pizza for emergencies or health concerns?
Nearby medical facilities include Fresenius Kidney Care, Brian Price, MD, and Baptist Health Medical Group Cardiology.