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Dairy Queen Grill & Chill

3.8
(672 reviews)

Business Details

1807 N Dixie Hwy, Elizabethtown, KY
42701-5551, United States
(270) 900-5012
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
1807 N Dixie Hwy, Elizabethtown, KY
42701-5551, United States

Hours

Reviews

3.8
672 reviews
5 stars
292
4 stars
171
3 stars
71
2 stars
31
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, with long wait times in both drive-thru and in-store.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, overcooked, and incorrect orders.

Staff Attitude

Several customers experienced rude or unhelpful staff, leading to negative interactions.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the dining area and issues with food preparation.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness.
  • KL
    Kaila Laplace
    1 day ago
    1.0
    This is the worst location I have ever been to. Food is always disgusting and takes forever. The dairy queen over by the community center is really good. I don't know why this one has such terrible food and the ice cream and blended drinks are never made right.
  • CW
    Caroline Walker
    4 days ago
    5.0
    i worked a 12 hr shift decided to go get dairy queen and im glad i did. it was a little backed up this evening in the drive thru but it went by quickly. the food was great. they didn’t have ranch for the burger but the manager i assume, was so sweet. bless her heart. she offered more bbq sauce and made sure it was okay. i got a dipped cone, i didnt even realize it was the “wrong” ice cream until she noticed and offered to fix it. it didn’t even bother me because it was an honest mistake and girl i enjoyed the “wrong” ice cream anyways. ms. manager lady who was working at 8 pm on Thursday, i see you girl and yall got a great team. 🥰🥰
  • AP
    Aaron Paragon
    4 days ago
    5.0
    I didn’t get the lady’s name but whoever was working this morning 2/26/2026 she was literally the only one there, she was very busy but took care of the customers and was friendly and had a smile the whole time. She did a great job!
  • FT
    Freddy Thomas
    Feb 14, 2026
    1.0
    Extremely slow service employees have an attitude lying, and saying they’re the only one there when you can clearly see more than one employee.
  • CP
    Casey potato
    Feb 14, 2026
    1.0
    Incredible at messing up.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ Cakes®.

Where is Dairy Queen Grill & Chill located?

It is located at 1807 N Dixie Hwy, Elizabethtown, KY 42701-5551, USA.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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