Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
771 reviews
5 stars
401
4 stars
173
3 stars
84
2 stars
25
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and rude staff, leading to a negative dining experience.
Food Quality
Mixed reviews on food quality; some enjoyed the ice cream and certain menu items, while others complained about cold or poorly prepared food.
Cleanliness
Concerns were raised about the cleanliness of the restaurant, with reports of dirty restrooms and unsanitary conditions.
Management Concerns
Many reviews indicated a lack of effective management, with staff appearing overwhelmed and untrained.
WR
Wit R.
Jan 9, 2026
5.0
Nice clean location, food tasted good, service was nice. The only thing that was slightly disappointing was that they were all out of ice cream, but they were getting a new shipment in. Would eat here again.
JC
jaren c
Dec 13, 2025
5.0
Cody was great! excellent customer service
AL
Angela Lafollette
Oct 28, 2025
4.0
Our food took a long time and my husband’s hot dogs were cold. Nice employees and clean restaurant but hopefully next time it won’t be as long of a wait and better food.
MG
Mark G
Oct 9, 2025
1.0
This is the bowl I just got. Looks like it had been dropped. Employees were too busy gossiping to make the food. Will NOT be back especially after I saw a 91 (this is a followup)on the health inspection.
CB
C B
Oct 6, 2025
1.0
This place is a joke. I've been there twice at 7am and their biscuits have been hard as a rock both times. I don't know who their cookie is but he sure as hell don't know how to cook. Not sure about their lunch because their breakfast is garbage. The one on Dixie hwy is 100% better. 👎 👎 👎 👎 👎
What are the operating hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open Monday through Saturday from 6:00 AM to 11:00 PM and Sunday from 7:00 AM to 11:00 PM. It is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly with booster seats, high chairs, wheelchair accessibility, and welcomes children.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online through their order URL and download the Dairy Queen mobile app for exclusive deals and rewards.
Does Dairy Queen Grill & Chill offer free WiFi for customers?
Yes, Dairy Queen Grill & Chill provides free WiFi for customers at the location.
Where is Dairy Queen Grill & Chill located?
It is located at 405 S Mulberry St, Elizabethtown, Kentucky, 42701-1405, USA.
Are there any bicycle shops near Dairy Queen Grill & Chill where I can rent a bike?
Yes, E'town Schwinn Cyclery, a bicycle shop offering bike rentals, is located near Dairy Queen Grill & Chill, making it convenient if you want to rent a bike before or after your visit.
What community centers are nearby if I want to visit after enjoying Dairy Queen treats?
The Pritchard Community Center is nearby and offers social services and event planning, providing a great spot for community activities after your visit to Dairy Queen Grill & Chill.
Is there a seafood restaurant close to Dairy Queen Grill & Chill for dining options?
Yes, Gulf Coast Connection, a seafood and Cajun & Creole restaurant, is close by and offers a great dining alternative near Dairy Queen Grill & Chill.
Brand Certified Facts from Dairy Queen Grill & Chill
Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: