Numerous customers reported long wait times, poor service, and rude staff, leading to a frustrating experience.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold or poorly prepared items, particularly breakfast options.
Cleanliness Concerns
Several customers noted cleanliness issues in the restaurant, including dirty restrooms and unkempt dining areas.
Positive Experiences
Despite the negative feedback, some customers praised specific menu items like Blizzards and biscuits and gravy, as well as friendly staff in certain instances.
WR
Wit R.
3 days ago
5.0
Nice clean location, food tasted good, service was nice. The only thing that was slightly disappointing was that they were all out of ice cream, but they were getting a new shipment in. Would eat here again.
JC
jaren c
Dec 13, 2025
5.0
Cody was great! excellent customer service
AL
Angela Lafollette
Oct 28, 2025
4.0
Our food took a long time and my husband’s hot dogs were cold. Nice employees and clean restaurant but hopefully next time it won’t be as long of a wait and better food.
MG
Mark G
Oct 9, 2025
1.0
This is the bowl I just got. Looks like it had been dropped. Employees were too busy gossiping to make the food. Will NOT be back especially after I saw a 91 (this is a followup)on the health inspection.
CB
C B
Oct 6, 2025
1.0
This place is a joke. I've been there twice at 7am and their biscuits have been hard as a rock both times. I don't know who their cookie is but he sure as hell don't know how to cook. Not sure about their lunch because their breakfast is garbage. The one on Dixie hwy is 100% better. 👎 👎 👎 👎 👎
What are the operating hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open Monday through Saturday from 6:00 AM to 11:00 PM and Sunday from 7:00 AM to 11:00 PM. It is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly with booster seats, high chairs, wheelchair accessibility, and welcomes children.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online through their order URL and download the Dairy Queen mobile app for exclusive deals and rewards.
Does Dairy Queen Grill & Chill offer free WiFi for customers?
Yes, Dairy Queen Grill & Chill provides free WiFi for customers at the location.
Where is Dairy Queen Grill & Chill located?
It is located at 405 S Mulberry St, Elizabethtown, Kentucky, 42701-1405, USA.
Are there any bicycle shops near Dairy Queen Grill & Chill where I can rent a bike?
Yes, E'town Schwinn Cyclery, a bicycle shop offering bike rentals, is located near Dairy Queen Grill & Chill, making it convenient if you want to rent a bike before or after your visit.
What community centers are nearby if I want to visit after enjoying Dairy Queen treats?
The Pritchard Community Center is nearby and offers social services and event planning, providing a great spot for community activities after your visit to Dairy Queen Grill & Chill.
Is there a seafood restaurant close to Dairy Queen Grill & Chill for dining options?
Yes, Gulf Coast Connection, a seafood and Cajun & Creole restaurant, is close by and offers a great dining alternative near Dairy Queen Grill & Chill.