Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Dairy Queen Grill & Chill
405 S Mulberry St, Elizabethtown, KY
42701-1405, United States
Hours
Reviews
4.0
837 reviews
5 stars
442
4 stars
187
3 stars
90
2 stars
25
1 star
93
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor service, and staff being inattentive or rude.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about biscuits and gravy and incorrect orders.
Cleanliness
Several customers noted cleanliness issues in the restaurant, including dirty restrooms and unkempt dining areas.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and specific menu items, highlighting friendly staff in certain instances.
Management Concerns
There were multiple mentions of poor management practices, including staff behavior and handling of customer complaints.
- ALAngela LafolletteOct 28, 20254.0Our food took a long time and my husband’s hot dogs were cold. Nice employees and clean restaurant but hopefully next time it won’t be as long of a wait and better food.
- MGMark GOct 9, 20251.0This is the bowl I just got. Looks like it had been dropped. Employees were too busy gossiping to make the food. Will NOT be back especially after I saw a 91 (this is a followup)on the health inspection.
- CBC BOct 6, 20251.0This place is a joke. I've been there twice at 7am and their biscuits have been hard as a rock both times. I don't know who their cookie is but he sure as hell don't know how to cook. Not sure about their lunch because their breakfast is garbage. The one on Dixie hwy is 100% better. 👎 👎 👎 👎 👎
- EOElisabeth OieSep 30, 20251.0Well, I can’t actually, comment In the food because after standing there and never being acknowledged by either of the two people who saw me many times I finally just left. I just don’t understand why people thinks it’s ok to just ignore someone.
- JMJosh MckinleySep 12, 20252.0Manager was extremely rude cuz I wanted a ranch and she wanted to try to charge me for something you should have got with your meal. And the meal was very skimpy barely any fries and cold on top of it. Would not suggest coming to this dairy Queen.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open Monday through Saturday from 6:00 AM to 11:00 PM and Sunday from 7:00 AM to 11:00 PM. It is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly with booster seats, high chairs, wheelchair accessibility, and welcomes children.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online through their order URL and download the Dairy Queen mobile app for exclusive deals and rewards.
Does Dairy Queen Grill & Chill offer free WiFi for customers?
Yes, Dairy Queen Grill & Chill provides free WiFi for customers at the location.
Where is Dairy Queen Grill & Chill located?
It is located at 405 S Mulberry St, Elizabethtown, Kentucky, 42701-1405, USA.
Are there any bicycle shops near Dairy Queen Grill & Chill where I can rent a bike?
Yes, E'town Schwinn Cyclery, a bicycle shop offering bike rentals, is located near Dairy Queen Grill & Chill, making it convenient if you want to rent a bike before or after your visit.
What community centers are nearby if I want to visit after enjoying Dairy Queen treats?
The Pritchard Community Center is nearby and offers social services and event planning, providing a great spot for community activities after your visit to Dairy Queen Grill & Chill.
Is there a seafood restaurant close to Dairy Queen Grill & Chill for dining options?
Yes, Gulf Coast Connection, a seafood and Cajun & Creole restaurant, is close by and offers a great dining alternative near Dairy Queen Grill & Chill.