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Arby's

4.1
(1113 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1050 North Mulberry Street, Elizabethtown, KY
42701, United States

Hours

Reviews

4.1
1,113 reviews
5 stars
572
4 stars
280
3 stars
145
2 stars
51
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and helpful staff, though there were also reports of rude service and long wait times.

Food Quality

While some customers enjoyed the food, others reported issues with freshness, incorrect orders, and food safety concerns.

Cleanliness

The restaurant was often noted for its cleanliness, but there were also complaints about unsanitary conditions in some locations.

Order Accuracy

Many reviews highlighted problems with incorrect orders and missing items, leading to customer dissatisfaction.
  • MO
    Meredith Orr
    6 days ago
    5.0
    Food was great. Fast drive thru
  • SH
    Scott Harper
    Feb 18, 2026
    1.0
    They charge $10 for a burger and don’t even cook it right, and it was slimy like they spit on it.
  • MC
    Mary CARTER
    Jan 6, 2026
    5.0
    Stopped for a quick lunch while traveling. The food was great, the dining room and rest rooms were clean. It was a tasty lunch
  • GJ
    Gayle Johnson
    Dec 2, 2025
    1.0
    Stopped Monday night 12-1-2025 around 6:30 PM and found it very rude that the female at the window never spoke a word to us. No Hello. No kiss my butt. No nothing> not one word. She just shoved the food out the window and that was that.
  • BW
    Breanna Wease
    Nov 30, 2025
    1.0
    Me my husband and 8 year old daughter all ate there this afternoon and we all had roast beef, we noticed it didn’t taste the same.. we all ended up with food poisoning.. very upset about this as this was one of our favorite places to eat!!

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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