Arby's

4.0
1145 reviews
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Business Details

527 W Dixie Ave, Elizabethtown, KY
42701, United States
(270) 765-6490
http://www.arbys.com/locations/us/ky/elizabethtown/527-w-dixie-ave/store-981
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
527 W Dixie Ave, Elizabethtown, KY
42701, United States

Hours

Reviews

4.0
1,145 reviews
5 stars
551
4 stars
287
3 stars
145
2 stars
68
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with several instances of poor customer service and long wait times.

Food Quality

Mixed reviews on food quality; some enjoyed specific items while others complained about cold, poorly prepared, or unsanitary food.

Cleanliness

Numerous complaints about the cleanliness of the restaurant, including dirty dining areas and unsanitary conditions.

Staff Attitude

While some customers praised friendly staff, many noted a lack of professionalism and negative attitudes from employees.
  • JT
    Julie Tharp
    Dec 30, 2025
    5.0
    šŸ˜ƒ
  • TK
    Thomas Keene
    Nov 21, 2025
    1.0
    I was told they were waiting on beef. So I ordered turkey. While the manager hollered at customers and quipped rudely at them I sat for half an hour while people who ordered the beef they were waiting on got their orders before me
  • RC
    Ray Copley
    Oct 1, 2025
    1.0
    Rude staff, and my food was thrown together like there was a fire in the back of the store or something. The my claim thereā€™s two sizes for the lemonades and this is a ā€œregularā€ come on man do me right. They act like the portion sizes come out of their paychecks. I wonā€™t be back and Iā€™ll be sure to post my experience to everyone on my food review page for Etown as well.
  • SE
    Sonia Ezzell
    Sep 27, 2025
    5.0
    I stopped in for a chocolate milk shake and it was yummy!!!!
  • FN
    Frank Newbern
    Sep 23, 2025
    5.0
    Went inside for to go order. People were wonderful. Polite and courteous. Food was great.
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