McDonald's

3.2
2106 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6 Sperti Drive, Edgewood, KY
41017, United States

Hours

Reviews

3.2
2,106 reviews
5 stars
575
4 stars
418
3 stars
397
2 stars
235
1 star
481

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some staff being friendly and helpful while others are reported as rude and dismissive.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food preparation.

Speed of Service

Customers frequently reported long wait times in both the drive-thru and inside the restaurant, with some stating they waited over 30 minutes for their food.

Food Quality

There are mixed reviews on food quality, with some customers receiving cold or stale items, while others praised the freshness of their meals.

Cleanliness

While some reviews noted cleanliness inside the restaurant, others reported dirty conditions and unsanitary bathrooms.
  • CT
    Carlos Teresa
    4 days ago
    5.0
    Mmm what's not to like good service friendly and and good food
  • FC
    Fenton Courtney
    Nov 14, 2025
    3.0
    Well this grinds my gears a bit, got a biscuit and gravy and couldn't saw through the biscuit, now when it was cheap to buy, I understood, but now its almost 5 bucks, and cost what?? 75 cents to make?? I mean really??
  • MG
    Michelle Genereux
    Nov 1, 2025
    1.0
    Went thru drive thru. Got 3 of their $5 bags 9:30pm. 11/1/2025. These all come with sandwich, fries, sm-drink,4 piece nugget. I asked for sauces with nuggets. Got to delivery window and wanted to verify the sauces were placed in bag. Girl asked person, who by the way had filled bag literally with all item I ordered stuffed into one bag, (4 fries, 5 sandwiches, and 3- 4 piece nugget boxes), If she had put my buffalo and sweet n sour sauces in the bag. She told her yes a handful of both. I get all the way home 10 minutes away. Unpacked this stuffed squished bag of food to find their were no sauces!!!!! NOT ONE!!!. So I called and told male worker who answered the phone what happened. He says ok come back thru drive thru and I'll give you the sauces. I said so what am I supposed to come all the way back down their 10 minutes drive back home 10 minutes get my sauces come home and eat my dinner cold. He got quiet said nothing and next I hear the click of the phone. Their is no such thing as customer service these days. Resturaunts either don't care about training properly such as this Mc Donald's with its 3.?? Rating. So desperate they hire anybody with a pulse. Or so big they don't think the customer matters. As a former GM in the food service industry. I find this very sad.
  • JM
    Joe Miller
    Oct 29, 2025
    1.0
    Morning manager is a rude nasty older lady that screws up them gets nasty with customers in front of other customers instead of simply apologizing. Then to top it off threatens to call cops when you ask for corporate number or GM contact info
  • JM
    J. Money
    Oct 28, 2025
    5.0
    I come here at night. Ashley is the manager and Candice is her partner in hospitality. These two go out of their way to treat people right. They know their regulars, and they always are pleasant to be around with great sense of humor. Never seen them stress out. We drive here because of them. The fries are salted nicely, the food comes out hot and fast, and tastes how good McDonald's should. Use the app for deals!

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 6 Sperti Drive, Edgewood, KY?

This McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 5:00 AM and closes at 11:00 PM as well.

What are the delivery hours for this McDonald's location?

Delivery is available Monday through Thursday from 5:00 AM to 12:00 AM, Friday and Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 12:00 AM.