McDonald's

3.7
2358 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
76 Blackburn Lane, Dry Ridge, KY
41035, United States

Hours

Reviews

3.7
2,358 reviews
5 stars
895
4 stars
578
3 stars
408
2 stars
183
1 star
294

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and incorrect orders, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, there were complaints about cold or improperly prepared items.

Staff Attitude

Customer experiences varied widely; some praised friendly staff, while others reported rude or unhelpful service.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others mentioned areas needing improvement.

Mobile Order Problems

Several reviews highlighted issues with mobile orders, including delays and incorrect items.
  • BW
    Becky Winters
    1 day ago
    1.0
    we went thru the drive thru. we ordered a double quarter pounder meal, plain. usually, when we order something differently than how it's supposed to be made, we have to pull out of the line and wait for it. this is ridiculous, but that's how this mcdonald's operates. however, we waited 18 minutes for the sandwich. so, when we paid for our meal, the guy practically threw my change at me, asked if i wanted my receipt, then slammed the window closed before i could answer. we got the fries and drink, but had to wait for the sandwich. we watched the employees come out with meal after meal after meal for cars that were behind us, but they weren't bringing our sandwich. so i went inside. the employees were moving slower than literally any other fast food restaurant i've ever seen, and 3 or 4 of them were just standing around talking. i asked for my sandwich, told them we'd been waiting 15 minutes for it, and the manager gave it to me and said "there you go." no "sorry for the wait," nothing. meanwhile, the fries were stone cold. i don't get why they can't just fill orders properly. why do we have to pull out of line and wait ages on our food? this happens every time we go thru the drive thru, even when they're not busy. they need to get their act together.
  • AF
    austin frasure
    Nov 9, 2025
    1.0
    It's always something. I ordered two sandwiches with extra cheese and go one sandwich with extra cheese and another with no cheese. I even confirmed on the screen that it was right before paying . I wasn't offered a receipt so I can't even get it corrected.
  • DD
    Dallas
    Nov 7, 2025
    1.0
    When I was placing my order, they hung up For my dad
  • CG
    Chris Gibson
    Oct 27, 2025
    1.0
    Food was hot but took forever
  • BB
    Bruce Beckman
    Oct 14, 2025
    5.0
    It's McDonald's what else needs said

Frequently Asked Questions About McDonald's

What are the regular indoor dining hours at McDonald's in Dry Ridge, KY?

The indoor dining at McDonald's is open from 5:00 AM to 11:00 PM daily.

Does this McDonald's offer a drive-thru service and what are the hours?

Yes, McDonald's offers a drive-thru service. It's open from 5:00 AM to 1:00 AM Monday through Thursday, 5:00 AM to midnight on Friday, and open 24 hours on Saturday and Sunday.