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Brand Certified

Arby's

3.8
(1421 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
65 Blackburn Lane, Dry Ridge, KY
41035, United States

Hours

Reviews

3.8
1,421 reviews
5 stars
560
4 stars
359
3 stars
274
2 stars
88
1 star
140

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

Feedback varied, with some praising the freshness and taste, while others complained about cold or stale food.

Service Speed

Several reviews highlighted slow service, particularly in the drive-thru, leading to long wait times.

Cleanliness

Mixed reviews on cleanliness; some noted clean facilities while others reported unsanitary conditions.

Pricing

Customers frequently mentioned high prices relative to portion sizes and food quality.
  • AP
    Austin Patton
    Feb 8, 2026
    1.0
    Lost my business. I will never go back to this establishment. Asked for a large lemonade with my combo, the lady ended up giving me a small cup saying that’s what the large lemonade cups are. Asked if I could switch to a large coke with light ice instead (cheaper for them anyways) she gave me a large cup of ice with a splash of coke instead. Ordered 2 of the 5 piece tenders ($13.99 each) just for them to give me nuggets and call them tenders.
  • PV
    Paul Van
    Jan 11, 2026
    5.0
    Great as always!!
  • JH
    Jolyn Hollar
    Dec 3, 2025
    5.0
    Great food only thing is sometimes it's very slow.
  • DM
    Danielle Mills
    Nov 26, 2025
    4.0
    Food was over priced and chincy but correct and fresh (at least it was hot). It will do in a pinch. We ate here on a road trip along I-75 so it was convenient easy off and back on the highway. The workers were courteous and helpful. The place was clean and the restroom stocked. No complaints except the general price for quite small portions.
  • JJ
    Johnathan
    Nov 14, 2025
    1.0
    Paid 12 $ and change for roast beef no cheese small fries small drink and got a children's meal. I couldn't believe it. Asked is this what I paid 12 bucks for and they said yes. Won't ever eat there again. Arby's should be ashamed. Went to Burger King paid 11$ and change and got double whopper and small fries plus drink and blew Arby's away.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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