Subway

3.7
167 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Draffenville Subway® Restaurant at 31 Carol Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
31 Carol Dr, Draffenville, KY
42025, United States

Hours

Reviews

3.7
167 reviews
5 stars
77
4 stars
32
3 stars
14
2 stars
14
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with reports of both friendly and rude staff, as well as slow service and long wait times.

Food Quality

Food quality varied significantly, with some customers praising the freshness and taste, while others complained about stale bread and poorly made sandwiches.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and food preparation areas.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Staffing Issues

Many reviews noted that the location was often understaffed, contributing to slow service and poor customer experiences.
  • MA
    mary allen
    Nov 30, 2025
    1.0
    we waited at the drive thru speaker for 5 minutes with nobody there because the speaker was broken. there was no sign saying the drive thru was closed. we finally called and was told to go to the windows to order and it took 10 minutes for them to make one salad. there was literally nobody in the restaurant they were just that slow.
  • MN
    Maureen Nimmo
    Oct 5, 2025
    2.0
    Went here at 3pm on Sunday 10/5/25..ordered 6” sweet onion chicken teriyaki-toasted bread..what an absolute mess..the sandwich was so sloppy you can’t even hold it..cheese was laid on “top” of sandwich..so much sauce..definitely disappointed..called to talk to manager and they won’t be in until tomorrow..THIS is reason I don’t come to subway..couldn’t eat the sandwich..what a shame
  • AB
    Ann B
    Sep 23, 2025
    5.0
    Wish we had gotten the manager’s name that helped us this afternoon. (She has a coconut allergy, if that helps!). She takes food allergies VERY seriously and took every measure to make our meal alpha-gal friendly. She is a breath of fresh air — from washing her hands, putting on clean gloves, getting safe, un-cross contaminated veggies from the back, even getting fresh, clean serving utensils. It was delicious and we promised we will be back often! Thank you!
  • DM
    David martin
    Aug 11, 2025
    2.0
    I just paid $13 for 4 slices of roast beef on my foot long. Times must be hard at the Draffenville Subway. I'm done. I won't be back.
  • MB
    Marvin Burrus
    Jul 29, 2025
    1.0
    Went there ordered a tuna, wrap, and foot long BMT the wrap was AWFUL even after telling her multiple times to put extra tomatoes no she put for little ones I asked for extra vinegar and oil. She barely put any barely any salt and pepper. After asking for more acted like I wasn’t even talking to her messed up on one. She literally put three pieces of ham, three pieces of turkey on the huge flatbread for the wrap. Roll it up on the first one that she messed up she put eight pieces of meat, several tomatoes, very little vinegar and oil, but she said she would eat that one later because she broke it the tuna very little lettuce very little tomato and very little tuna. The gentleman did the BMT did an amazing job. Plenty of everything.

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Draffenville?

The Subway restaurant is located at 31 Carol Dr, Marshall, Draffenville, KY 42025, US.

What are the operating hours of the Subway at 31 Carol Dr?

The Subway is open every day from 9:00 AM to 9:00 PM.