Dairy Queen Grill & Chill

4.0
524 reviews
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Business Details

15 Industrial Pk Rd, Dawson Springs, KY
42408-2419, United States
(270) 797-2685
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
15 Industrial Pk Rd, Dawson Springs, KY
42408-2419, United States

Hours

Reviews

4.0
524 reviews
5 stars
253
4 stars
130
3 stars
70
2 stars
23
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported rude behavior from certain employees.

Food Quality

Feedback on food quality was mixed; while some enjoyed the meals, others complained about cold or poorly prepared food.

Service Speed

Numerous reviews highlighted slow service, particularly during busy times, with some customers experiencing long wait times.

Cleanliness

Several customers noted issues with cleanliness, particularly in the dining area and restrooms.

Operational Issues

Customers reported inconsistencies with hours of operation and issues with the app for ordering and rewards.
  • EM
    Elizabeth Mullican
    Dec 18, 2025
    5.0
    Nice workers that are very helpful.
  • EB
    Emanuel Bastian
    Dec 14, 2025
    5.0
    Only know about this place due to a prank call. 😅
  • RK
    Rebecca Kelly
    Dec 6, 2025
    4.0
    The staff has been pleasant most of the time. The food is good and prepared well. My 4 stars is for the app, which I know they can't control. It doesn't work half the time so you can't use the deals or correct rewards. And the hours for this location are incorrect for some days so it doesn't work at all then.
  • AW
    Anna Ward
    Nov 6, 2025
    5.0
    Love Dawson's Dairy Queen. So glad they are open again.
  • NE
    Nikki Evans
    Oct 31, 2025
    1.0
    DQ in Dawson in the morning is a joke. We ordered 2 hash browns and 1 biscuit and gravy and it took them probably about 10-15 minutes to get our food. 2 different people have already ordered their food and got their food before we even got ours. When we did get our food the hash browns weren't even freshly hot. They were warm and for the long wait you'd expect they'd been just cooked and hot
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill serves classic fast-food items including soft-serve ice cream, signature shakes, burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open from 6:00 AM to 10:00 PM Monday through Saturday, and 7:00 AM to 10:00 PM on Sundays.